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Creative zen touch dock problems

Discussion in 'Portable audio players' started by Sara82, Jul 31, 2006.

  1. Sara82

    Sara82 Member

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    Hi sorry if this is the wrong place to put this but I have a problem with my creative zen touch player 1.01.03. I plug it in using a usb 2.0 cable and although at first it would transfer music ok, now when I plug it in nothing happens. The player does not recognise that it has been plugged in and neither does the computer. I bought it second hand and without a disc, so I was using music match and nomad jukebox mini and that was going well, but now not at all. I have tried to unistall and reinstall a few things and yesterday for about 3 seconds the player said it was docked and the computer said that it recognised a creative zen had been plugged in but then it said an error had occured and it had not been installed. I have been trying all the different usb ports at the front and back of the tower, but it doesn't seem to make any difference. Any help would be appreciated
    Thank you
     
  2. creaky

    creaky Moderator Staff Member

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    Last edited: Aug 15, 2006
  3. Sara82

    Sara82 Member

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    Hi thanks for replying but I have tried to download drivers and such, but when it gets to the part where it has to detect the player thats where the problem comes in because it cant. I am going to try getting a new usb cable because when I put this one in the player it does jiggle a bit, and I dont remember it being so loose at the beginning.
    If you have any other tips I would be grateful
    Thanks again
     
  4. creaky

    creaky Moderator Staff Member

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    ok, keep me/us informed when you get the new cable (don't pay too much though)
     
  5. StubbyDK

    StubbyDK Member

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    I have a slightly different problem with my zen player.... I have removed it from the dock, but the player hasn't noticed it.... It still says in dock on the display, and it sounds like it's reading the hard drive non-stop....

    anybody know how to fix it?
     
  6. Sara82

    Sara82 Member

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    It was the cable, thank god!
     
  7. creaky

    creaky Moderator Staff Member

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    phew, nice one, happy listening :)
     

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