Huge router problem- NEED Help ASAP

Discussion in 'PC hardware help' started by jaysfan, Aug 28, 2006.

  1. jaysfan

    jaysfan Regular member

    Joined:
    Sep 1, 2005
    Messages:
    178
    Likes Received:
    0
    Trophy Points:
    26
    Hey guys, I made a new network yesterday and it worked for half an hour before my router suddenly stopped working.

    All of a sudden, all of the three computers on my network disconnected with the internet and i was unable to reconnect.

    I have tried restarting all the computers and also resetting the router settings to default. Do you have any ideas?

    btw, when it was working, the computers automatically disconnected from time to time so i had to keep resetting the router

    any help would be appreciated
    cheers
     
  2. BigDK

    BigDK Regular member

    Joined:
    Dec 1, 2005
    Messages:
    1,610
    Likes Received:
    0
    Trophy Points:
    46
    Maybe it would help to provide a bit more info.
    Make.
    Model number.
    Firmware.
    ISP.
     
  3. jaysfan

    jaysfan Regular member

    Joined:
    Sep 1, 2005
    Messages:
    178
    Likes Received:
    0
    Trophy Points:
    26
    It is a Inexq BR400 DSL/Cable router. My ISP is Bell Sympatico.

    that's all i can think of I don't know what firmware is.

    thanks
     
  4. DoubleDwn

    DoubleDwn Regular member

    Joined:
    Sep 27, 2005
    Messages:
    877
    Likes Received:
    0
    Trophy Points:
    26
    It sounds like your router is failing. If the router is powered up and all the computers LAN connections show "A network cable is unplugged" then the router is toast. If they show that they are still connected but you have no internet, a firmware update may solve the problem. Firmware is the software that is built into the hardware and runs the router.

    ~Rich

    Edit: There is no firmware update available for your router. I would contact Customer Support fir Inexq.
     
    Last edited: Aug 28, 2006
  5. jaysfan

    jaysfan Regular member

    Joined:
    Sep 1, 2005
    Messages:
    178
    Likes Received:
    0
    Trophy Points:
    26
    thank you

    in network connections it says that it is connected so i believe i do the firmware upgrade

    how do i upgrade?
     
  6. DoubleDwn

    DoubleDwn Regular member

    Joined:
    Sep 27, 2005
    Messages:
    877
    Likes Received:
    0
    Trophy Points:
    26
    Check my edit is the above post. I check the website and there is not firmware update available for your router. Sorry.

    Does the router get hot? Is it sitting on the carpet or is it on a hard surface? I wonder if it is overheating.

    ~Rich
     
  7. jaysfan

    jaysfan Regular member

    Joined:
    Sep 1, 2005
    Messages:
    178
    Likes Received:
    0
    Trophy Points:
    26
    thank you

    i don't think that it's overheating- its not hot
     
  8. BigDK

    BigDK Regular member

    Joined:
    Dec 1, 2005
    Messages:
    1,610
    Likes Received:
    0
    Trophy Points:
    46
  9. jaysfan

    jaysfan Regular member

    Joined:
    Sep 1, 2005
    Messages:
    178
    Likes Received:
    0
    Trophy Points:
    26
    damn, does anybody know what their support line is. i can find it
     
  10. BigDK

    BigDK Regular member

    Joined:
    Dec 1, 2005
    Messages:
    1,610
    Likes Received:
    0
    Trophy Points:
    46
  11. jaysfan

    jaysfan Regular member

    Joined:
    Sep 1, 2005
    Messages:
    178
    Likes Received:
    0
    Trophy Points:
    26
    motherfu*kin cheap company
     
    Last edited: Aug 28, 2006
  12. jaysfan

    jaysfan Regular member

    Joined:
    Sep 1, 2005
    Messages:
    178
    Likes Received:
    0
    Trophy Points:
    26
    i don't wanna make the same mistake again so tell me whats a good router. is the NETGEAR RP614 any good?
     
  13. BigDK

    BigDK Regular member

    Joined:
    Dec 1, 2005
    Messages:
    1,610
    Likes Received:
    0
    Trophy Points:
    46

Share This Page