hi guys..or gals..I recently acquired 2 compaq m700 laptops on e-bay for two friends of mine..named bill. They both have the same cpu.. ram hd..and dvd-rom,a compaq sd-c2404.The only difference is one has winxp..the other win2000.The problem..when i insert a comercial cd or dvd in the one with win2000..it asks me if i want to format it. If i say yes..it replies it can't...if i say no..nothing happens. I've tried deleting the drive in device manager and the driver in winnt/system 32/driver and re-booting...and swapping the dvd-rom drives..and even trying the winxp driver..to no avail. Device manager states the drive is working properly. I thought i was reasonably computer literate..but i have to admit i'm stuck...any ideas ? thnx..the bluer baron
Have you tried watching the commercial disk on the Win2k machine in spite of these errors? That'll help narrow things down.
hi dunker i can load a cd or dvd...blank or with info...i get the disk image attached to my arrow...but when i go into 'my computer' and click on the disk image..drive d...i get a message asking me if i want to format it...if i say yes..it replies that it can't...if i say no...nothing happens..i can't access the disk i didn't get any win2000 restore disks with the computer tbe beleagured blue baron
Try uninstalling and reinstalling the drivers on the Win2k machine. Go into Device Manager, select the bad drive, and select Uninstall Driver. If there is another CD or DVD-ROM drive, also uninstall the drivers for those. Reboot and let device manager find it again; if necessary use the Add Hardware Wizard. Standard Windows device drivers are sufficient though you can use Windows Update or Windizupdate.com afterwards to be sure that there isn't an updated driver.
hi dunker i have tried deleting the device in device manager...and deleting the driver in winnt/system32/drivers...and re-booting..but it still asks me if i want to format the disc..i even tried installing the winxp driver.it is different..but...same problem ?? device manager states the dvd-rom is working ?? i give up...guess i'll have to get an external usb cd-rom or dvd-rom for bill to use the blue baron
These drives are subject to major firmware issues. there is a write up that may help you out here: http://forum.rpc1.org/viewtopic.php?t=6536 GL
