Nero Express stops responding

Hello. I've recently installed Nero 7 on my computer. Operating system I use is Windows XP Home Edition. The problem is, whenever I click 'add' button in Nero, it stops responding and only way I can close it is using Ctrl-Alt-Delete. I had Nero 6 before and I've never experienced any problems. Please help me if you can. Thanks in advance.

 

What version of Nero 7? Also make sure you dont do anything else whilst using Nero...

 

Do you have any Roxio programs on your computer? Shut them down,
or delete them.

 

Nero 7.5.7.0.

No, I don't have any Roxio programs.

 

Hi

I am having exactly the same problem with Nero 7.5.7.0. It used to work but at some point in the last 2 weeks it has stopped.

I saw a post on another forum whereby the OP had a similar problem with Nero Vision Express and he solved that by uninstalling and reinstalling Windows Media Player.

Have you recently installed WMP 11?

I have tried uninstalling Nero, using the cleaner tool, and going through the registry to delete all the entries mentioning Nero (there are loads), all with no joy.

The add button works fine in NVE and Recode, but stalls in NE.

Can anyone help please?

 

Just checked Recode, and it works fine when I click on Import DVD, but when I click on the "data files" tab and then the add files button, Recode crashes as well.

Grrrrr