my sansas music is all unknown and when i looking through the artis it says unknown... im tring to update the firmware in recovery mode but it sats there was an error reading the detail version... CAN NEONE HELP ME? also when i try to plug it in it says conecting and the screen goes white and restarts over and over how do i erase all the music and fix this problem?
It might be corrupted... try running CheckDisk. Set the Sansa to MSC Settings -> USB Mode -> MSC Connect your Sansa to your computer On your computer click Start -> Run type cmd On the command prompt, type chkdsk x: /f *where x: is the drive letter of your Sansa (if you're unsure what drive letter your sansa is, go to My Computer, look under Devices with removable storage) When chkdsk is finished, it will ask "Convert lost chains to files?". Just type N, and hit enter. That should fix it. Hope this helps.
