PC random restart - SPTD.sys

Discussion in 'PC hardware help' started by a7xsoad, Dec 26, 2006.

  1. a7xsoad

    a7xsoad Regular member

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    I'm fixing a computer that won't start. All it does is get to the windows screen and it restarts. I've tried swapping the hard drive, but that didn't help. I've swapped the video card, but nothing different occurs. I've tried loading in safe mode, but when loading the drivers it asks if I want to stop loading SPTD.SYS. I've let it run and then it just goes to the windows screen and stop there. I've also tried pressing escape when it happens, but it just restarts right after.

    What I don't get is why it does the same thing with the other hd I loaded in. Any suggestions.
     
  2. Ketola

    Ketola Turned ninja Staff Member

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    SPTD.SYS SCSI Pass Through Direct) is installed by Daemon Tools, and can apparently cause reboot loops in some scenarios.

    Does the other hard drive have Daemon Tools installed as well? Try booting with a boot CD that supports NTFS (eg. Windows XP installation CD in recovery console mode, or my preferred rescue CD, UBCD for Windows http://www.ubcd4win.com/ ), and rename the sbtd.sys in Windows\System32\Drivers\ to something else, and see if it helps.
     
  3. a7xsoad

    a7xsoad Regular member

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    Alright, well it loads the cd. How would I rename the driver though? I've entered the RENAME option and it says its not valid. Don't really know where to go from there. tHakns
     
  4. Ketola

    Ketola Turned ninja Staff Member

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    Make sure you've changed your working directory to the correct directory (C:\Windows\System32\Drivers) first, and that you can list the file (dir sptd.sys). Then you should be able to rename it using "ren sptd.sys sptd.old"
     
  5. a7xsoad

    a7xsoad Regular member

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    It had the C:\> and I typed in
    dir C:\Windows\System32\Drivers
    then it read Directory of C:\Windows\System32\Drivers
    but then it read "an error occurred during directory enumeration."
     
  6. Ketola

    Ketola Turned ninja Staff Member

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    Sounds like the NTFS volume is corrupted. Please refer to the following MS KB article for a possible solution:

    http://support.microsoft.com/kb/311724

    Windows XP's installation CD should be able to handle the problem with "chkdisk /r c:". If you don't have an XP installation CD (only Windows 2000), you need to get one or install the drive with errors as a secondary drive on another, working Windows XP/2000 computer.
     
  7. a7xsoad

    a7xsoad Regular member

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    Thanks ketola, I ran chkdsk and it fixed it somehow. I was able to log onto windows and I deleted those files. It worked and now everything is back to normal. Much appreciated, thanks!
     
  8. Ketola

    Ketola Turned ninja Staff Member

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    Glad to hear it solved the problem. =) Are you runnin Windows XP or 2000? Windows XP should automatically detect the corruption of the drive and run chkdsk in repair mode.

    You can probably safely install Daemon Tools again. It sounds like the problem was caused by the corrupted volume -- not Daemon Tools.
     
  9. a7xsoad

    a7xsoad Regular member

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    It was running Windows Xp. By some luck I decided to run chkdsk in the Recovery console. It worked and I found out that Daemon tools was not installed on it. I looked more into it and it said that some Logitech driver for a webcam create the same trouble. I deleted those drivers as they weren't necessary.
     
  10. Shakima

    Shakima Member

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    I am having the same problem except it wont load the cd. What should I do?
     

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