Plz help me, I lost my box of Sansa, and accidentally formatted it. Now when I try to open it, the black screen appears showing "Loading main image failed, Switch to Recovery mode". Then I switch it to Recovery mode by using REC button. I tried format the 16-FAT using Windows mode then run the SansaUpdater, it doesn't work - No Updates are available. I tried e200fw01.00.12.exe, but it said "ERROR, Application failed to read the version details" or "Not compatible" I also tried the pp5022.mi4 for Rhapsody, but still after reboot, "Loading main image failed" appears. So can anyone help me out with this?
Switch to recovery modewhich is hold -> rec -> power, select a sansa firmware file, put it on your sansa and disconnect.