Please follow these instructions very carefully. 1. Turn off your phone, put in a SIM of a provider that it is not locked to, and turn it back on. 2. At the wrong card message, type *#9998*3323#. i.e ( star/hash/9998/star/3323/hash ) A message will pop up telling you to press exit, Press exit. Choose malloc fail. Your phone will reboot and your SIM will work. 3. Type *0141# and then hit call. This will give you a message saying your phone is personalized. 4. Power down your phone and insert a SIM card other than the one that is in it. Power back up your phone. 5. At the SIM code prompt type 00000000, (that is 8 zeroes.) Your phone should now be unlocked Notes In newer phones it is possible to use this alterative to above Simply type in keypad #*7337#) With no sim in phone Can reset phone & unlock.
