ADSL Connection and Windows Vista

Discussion in 'PC hardware help' started by VFRHawk, Jul 25, 2007.

  1. VFRHawk

    VFRHawk Member

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    Ok folks, I´ve finally bitten the bullet and installed Windows Vista. As expected, I´m having loads of problems. Biggest one at the moment and the one I´d appreciate any possible help with is getting connected to the net with it. I run a Thomson SpeedTouch 330 USB modem, and use Telefonica as my ISP here in Spain. All works perfectly under XP Pro, but not in Vista. Typically, you get an install disk from Telefonica for XP, but they don´t yet do one for Vista, and can´t seem to tell me what settings I need to use!

    I´ve managed to get a device driver from Thomson themselves which I´ve installed, and it´s diagnostics show that it´s connecting to the modem, and the modem is shown as synchronised on ADSL. There are a couple of settings in the driver I didn´t understamd (vti.vci or some such) but there were only 4 options given, so I tried all of them, and still couldn´t connect! I´ve also installed it under PPPoE, as Telefonica seem to think thats right, though they didn´t sound too sure!

    If anyone can make any suggestions as to how I can diagnose this problem, or what settings to use, I´d appreciate any help given! If there´s any more details of my system that you need, please ask away - I didn´t include details of the PC itself as didn´t want to clutter this up, but if there needed I´ll happily supply them.

    Graham
     
  2. sammorris

    sammorris Senior member

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    You probably want PPPoA, VPI 0, VCI 38.
     
  3. VFRHawk

    VFRHawk Member

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    Ok, got a little further with this, but still not working.

    Ran REGEDIT on my XP installation and did a search on vpi. Found all entries for vpi were 8, and all entries for vci were 32 (decimal). Re-installed the software in Vista using PPPoA (thanks for the tip on that Sam) and those vpi.vci numbers. Also wrote down exactly what settings were used in XP for the connection, and duplicated them into Vista. Machine then got to the "verifying user name and password" screen, then wouldn´t go any further, saying the remote machine hadn´t responded.

    So I completely deleted all the software and drivers and started again, in case all my re-installs had messed something up. Re-installed the lot from scratch, with the exact same settings, now it won´t even get to the "verifying screen"! Says something about being unable to modify the phonebook, then throws an error 692 at me.. some problem with the hardware? Well, the SpeedTouch diagnostics says it´s fine, and the line is synchronised!

    You know, I expected problems when I installed Vista - it´s why I went for a dual boot install, but this is crazy! Sigh.

    Any further suggestions anyone?
     
  4. sammorris

    sammorris Senior member

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    If it got to verifying username and password, it's set up right, I guess the vista drivers are bugged in some way.
     
  5. VFRHawk

    VFRHawk Member

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    Oh well, at least it´s not me! I did get it back to the verifying screen again, btw. Just had to put a "0" in as the number to dial.
     
  6. sammorris

    sammorris Senior member

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    But 'the remote computer did not respond'. Interesting, have you tried redialling several times. I have an even worse BT Voyager 105 USB modem, and it takes me a few times to connect without various errors, 691,692,718,721 and many others.
     
  7. VFRHawk

    VFRHawk Member

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    I´ve tried it repeatedly, same thing every time.

    The bit that worries me is that the exact same modem connects first time, everytime on the same computer, but when it´s dual-booted into XP instead of Vista!

    I´ve even tried Vista´s Easy Transfer Wizard to move all the settings... that didn´t seem to move anything!
     
  8. sammorris

    sammorris Senior member

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    I think to be honest you may be better keeping with driverless networking (i.e. LAN) for Vista.
     
  9. VFRHawk

    VFRHawk Member

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    Yes, I´m beggining to think your right. A friend of mine recently bought a new Vista based laptop, and had to use his adsl modem wired to get it to work - that took me a few hours to figure out as it was! Gave up trying to get the thing to work on wi-fi! Time to spend some money unfortunately.
     

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