WD Passport 80 gig problem

Discussion in 'PC hardware help' started by Mr_Del, Aug 15, 2007.

  1. Mr_Del

    Mr_Del Regular member

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    I just got one of theese things to see if they are worth the hype. Well I hook the thing up and absolutly nothing happens but the blue light comes on. Was just wondering if any other on here has experienced this.

    -Del
     
  2. Waymon3X6

    Waymon3X6 Regular member

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    uhh, what did you expect to happen? You have to find the drive in my computer...
     
  3. Mr_Del

    Mr_Del Regular member

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    It is not listed there. Like I said Nothing happens. From what I understand a WD splash screen is suposed to come up when you plug it in. I have yet to see that.

    -Del
     
  4. sammorris

    sammorris Senior member

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    That seems unlikely just by plugging it in. Go to disk management (Start->Run and type diskmgmt.msc) and see if theres a new drive in there. If there is, and it's identifiable as the WD, then format it and away you go.
     
  5. Mr_Del

    Mr_Del Regular member

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    Looked in dis management and its not there. Directions say just plug it up and its automatic. No drivers to install or nothing. Now I have been researching this and it seems some systems do not give enough power through the USB to power it correctly. This may be my case. If so I might just get an IDE converter and use it internaly.

    -Del
     
  6. Waymon3X6

    Waymon3X6 Regular member

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    do you have another computer to try it on?
     
  7. Mr_Del

    Mr_Del Regular member

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    NO I dont but I tried one thing that gave different results. I have a USB port on my printer meant for mem cards only. I plugged the drive into it just to see wht would happen. The blue light actualy blinked wheras in the computer it just comes on without blinking. Unfortunatly the USB on the printer will not act as a port to the computer.

    -Del
     
  8. sammorris

    sammorris Senior member

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    You can't use 2.5" Hard drives with non-powered USB hubs, you usually need to plug them directly into the PC.
     
  9. Mr_Del

    Mr_Del Regular member

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    It is plugged directly to PC

    -Del
     
  10. sammorris

    sammorris Senior member

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    Have you checked your IRQs for conflicts?
     
  11. Mr_Del

    Mr_Del Regular member

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    No conflicts. The drive sets up nothing. The only thing that happens is the blue light turns on solid. No blinking, nothing.

    -Del
     
  12. ddp

    ddp Moderator Staff Member

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    del, does that come with 2 usb cables or 1 as my external 2.5" 40gig needs to use both to work. my previous 6.4 gig only needed 1 usb cable. also found out with the 40 that i might have to switch around the usb cables on the back usb ports to get it to work right. couldn't use the front usb ports for some reason as only worked on backside.
     
  13. Mr_Del

    Mr_Del Regular member

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    Has only 1 usb plug. I was unaware they made them with 2. What does that do? Something I can rig up with all these USB cables laying arround?

    -Del
     
    Last edited: Aug 21, 2007
  14. ddp

    ddp Moderator Staff Member

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    on mine the cables are in 2 different thickness, the thick 1 which is regular provide data & power whereas the 2nd 1 is thinner as it only provides power. on my old 6.4gig i used just the thick cable but on the 40 ihave to use both cables to get enough power. when it is connected to the pc, do you hear a clicking noise from the drive?
     
  15. Mr_Del

    Mr_Del Regular member

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    I hear nothing at all.

    -Del
     
  16. Mr_Del

    Mr_Del Regular member

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    OK, Thanks to the idea given to me by DDP I made a USB cable with a second plug. I took another cable and spliced the power into the exsiting one. This did change the result. The blue light now flashes and device manager will refresh like it is trying to install a new device. However it does not install it so it still is not working but I got close.

    -Del
     
  17. sammorris

    sammorris Senior member

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    Does it now sound like it's powering up?
     
  18. ddp

    ddp Moderator Staff Member

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    del, why not replace it under warranty if new?
     
  19. Mr_Del

    Mr_Del Regular member

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    If I put my ear right on it I can hear the drive spinning up.

    -Del
     
  20. sammorris

    sammorris Senior member

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    Does it work when attached to any other PC? If not, you may as well RMA it.
     

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