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High CPU Usage when Converting and Burning

Discussion in 'DVDR' started by Game420, Oct 14, 2007.

  1. Game420

    Game420 Member

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    Okay i got a new computer. Its specs are AMD athlon 64 X2 dual core processor 4400+, 2 gig of ram and a standard edition NVIDIA Geforce graphics card 6150. My problem is this. When i first got the computer i could use convertxtodvd winavi cucusoft avi to dvd converter or any one for that matter. Never had a problem would convert and burn fine at like 30% Cpu usage. Now a couple months later it runs at 100% cpu usage and will shut down after 5 minutes. Doesn't matter what program i used. Trust me I've tried em all and it does the same thing so I'm guessing its not the software its the hardware.Any ideas?
     
  2. club42

    club42 Regular member

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    Have you checked to make sure dma is on for the drive?
     
  3. Suba

    Suba Regular member

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    If you are running WinXP, press Ctr+Alt+Del and than click on Performance. It will show you what programs are on and other info about your CPU. I am not sure if this works on Vista, but you can try.
     
  4. Game420

    Game420 Member

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    IM running windows vista and what dma drives?
     
  5. Suba

    Suba Regular member

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    Direct memory access "DMA" is a setting in Windows for a drive. I do not think it will help, but you can try.
    It sound like overheating, if it stay on for only so long. Is your CPU fan running?
    Some mother boards come with monitoring utility where you can check all these, like CPU temperature, voltage, fan speed and so on.
     
  6. Game420

    Game420 Member

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    Yeah the computer is constantly running. DO you think that is the problem....that maybe the parts are being burnt out sooner because its left on all day and night? I heard it was good to leave it on to not burn out the parts but maybe i heard wrong.What programs do you recoomend to monitor such things or is there any way to run a hardware diagnostics check on all that stuff to narrow it down with whats causing the problem?
     
  7. Suba

    Suba Regular member

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    I do not think is a good idea to leave the machine on all the time unless it has firmware to slow down hard drives or shut down components when not used.
    As for diagnostic software, you may search on net to see if you find any, but I think it would be good idea to find a computer repair shop you can trust to check your machine out. They usualy have all kind of checking software to do the job.
    You can do some of your own checking by pressing "CTRL+ALT+DEL" and see what is running in background.
    Also check your computer for virus, spy ware and other stuff you pick up while searching. AD-AWARE, beside any virus detection software is good to have and basic version is free.
    I also use Software Mechanic to fix registry and other stuff. There are others to do software checking, but for hardware I would go to a shop.
     
  8. Game420

    Game420 Member

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    Ok for spyware i use lavasoft and i have norton internet security and antivrus. I use ccleaner to clean up the computer and fix registry problems. I run the spyware and anti virus check probably 2 or 3 times a week along with all the computer clean up and i also go through internet options and clean it that way. What firmware are you talking about?
     
  9. morguex

    morguex Guest

    @game420

    How many total process are there running in the background?

     
  10. Game420

    Game420 Member

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    processes 68 cpu usage 6% physical memory 49
     
  11. morguex

    morguex Guest

    68, thats seems like a awful lot, maybe thats normal for vista, but I doubt it.
    Would you mind taking a screen shot and if you can pm it to me.
    I'm pretty sure there's alot going on there that should'nt be going on.

     
  12. fasfrank

    fasfrank Active member

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    Well as binkie said in one of your many other threads, this is a bit confusing!
    I'll just quote what was in the other one that got closed:
    AFIK, that's too hot for an AMD athlon 64 X2 dual core. As far as I'm concerned, you need to stop what you are doing, open the case up and make sure the cpu fan is spinning, and if it is, that it is able to get air blowing onto the heatsink fins under it.

    I'm going to PM one of my PC building friends and get another opinion.
     
  13. Game420

    Game420 Member

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    It is the computer tempature.
     
  14. fasfrank

    fasfrank Active member

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    Actually it's the CPU core temperatures you listed.

    As I suggested, take a look at your heatsink and fan and clean them if dirty. You said it's new so I suspect you will find it clean.

    Make sure the heatsink is attached correctly and tight to the processor.
    A non-overclocked processor will not overheat at 100% load if the heatsink and fan are working correctly and the case is properly ventilated.


     
  15. Game420

    Game420 Member

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    Everything is attached and working and no dustballs. Like i said i dont understand why all of the sudden it does this. On my last computer it started to do the same thing at the end. After using dvd shrink or convertxtodvd or any other converter it just runs right up to 100% then shuts down after 5 minutes.
     
  16. fasfrank

    fasfrank Active member

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    Everything I've read on this cpu tells me that the maximum temperature is 70C. Seeing how yours has run at least 33C hotter than this I would not be surprised if the processor is damaged. Because it is damaged it has to run at 100% while doing tasks that normally used less than 100%. Because it is running at 100% and the overheating issue has not been resolved, the damage is growing worse.

    At this point I suggest you replace the processor. I suspect the heatsink is not attached correctly. Either loose or a lack of thermal compound.

    I am basing this on your reported core temperatures of 85C and 103C under load. The maximum temperature under load should be less than 70C and both cores should be within a few degrees of each other.

    If this is a new computer I suggest you contact the manufacturers tech support and let them know about the temperatures and shut down issues.
     
    Last edited: Oct 20, 2007
  17. Game420

    Game420 Member

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    Thats the best answer ive gotten. Thank you a lot. I appreciate all your help. If you think of anything else it can be anything at all let me know. Also is there a way for me to check if the processor is damaged? If i open up the computer and look at the processor itself....what is going to tell me its damaged? Like will it look burnt or something like that? Or is there a software program i can run?
     
  18. fasfrank

    fasfrank Active member

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    The processor will not look damaged. I highly recommend you take the PC to a repair shop and have them look at it. The reason I say this is because I can only go by what you have told me. I would not want you to waste money or your time if it is something else that could be found by a quick visual or hands-on operational check.

    One of the ways I test the PCs that I build is to run a stress test called Orthos:
    http://sp2004.fre3.com/beta/beta2.htm

    Here's how it works...
    Download and install Orthos it's a cab file which shouldn't be a problem, just extract it to your desktop.

    Download Orthos and save to your desktop:

    [​IMG]

    Extract both the ORTHOS.exe and the worker.dll so they are next to each other:

    [​IMG]


    Click the ORTHOS.exe to open and change the Test menu to Small FFTs - stress CPU:

    [​IMG]




    Open Everest and open Computer > Sensor so you can watch the temperatures of your two cores and the CPU.
    This screenshot shows the four cores of my CPU and the CPU temperature above those:

    [​IMG]



    Place the two program windows side by side and press the Orthos Start button.
    With the programs side by side, you can monitor the temperatures.

    [​IMG]


    If the CPU temperature gets above 72C, stop the test.
    72C is the temperature limit for the Athlon X2 CPU.
    If there is a problem with the CPU, Orthos will turn red and stop the test.

    Please let me know what your core temperatures and CPU temperature do when running the test.
    I know if this was mine, I'd pop the heatsink off, clean the contact surfaces of it and the CPU, apply Arctic Silver thermal compound and reinstall.
    Instructions:
    http://www.arcticsilver.com/pdf/appinstruct/as5/ins_as5_amd_dual_wcap.pdf

    I'd check that the fan is running and blowing in the right direction, towards the heatsink fins.
     
    Last edited: Oct 20, 2007
  19. Game420

    Game420 Member

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    Running the test exactly like you said and by the way thanks for the screenshots. After 3 minutes of orthos running my cpu tempature got to 76 degrees and then i stopped the test like you said. Where do i upload the images like you have so i can show you my test results and other things.
     
  20. fasfrank

    fasfrank Active member

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    I have my own website so I just put my pictures there. There are free hosting services though. I see a lot of folks here use imageshack:
    http://imageshack.us/
    Register and then you can upload your images.
    Then link to the image you want displayed in your AfterDawn message with the Add Image button above the message box.

    I use a screenshot program to capture images. There are many out there, the one I use is Gadwin PrintScreen:
    http://www.gadwin.com/printscreen/

    I'm assuming it was still getting hotter before you stopped the test.

    There is no way a heat sink is going to come loose on it's own. The heatsink mounts I've seen will break the motherboard before the heatsink will get loose. They are clipped on there well.
    I have seen them installed wrong where they appeared to be tight but there was a gap.
    Another problem is too much thermal compound or none at all. Did you look at the amount of Arctic Silver that Athlon X2 CPUs use?... A drop in the center of the CPU, 3/4 the size of a BB. Not much but it has to be there.
    If you still have a warranty on your PC, now would be a good time to use it. If not, take it in to your local PC repair shop and have them re-seat the heatsink. It should only take a few minutes.

    It's not that hard to do, if you want to do it yourself. Just unplug the fan, unclip the heatsink and it should come off. Clean the mating surfaces with some alcohol and put some new compound on. Set it back in, latch the clips and plug the fan in. Done. When you start the PC up make sure the fan is spinning.

    It was shutting down on you which is it's way of saving itself from being fried. Because it did run Orthos for 3 minutes with no errors that's telling me the CPU may not be damaged. Getting the heatsink reinstalled and testing again will tell the rest of the story.

    Everest has a few benchmark tests at the bottom of the left side window. You may want to run the CPU tests just to see where it is performing at. They only take a few seconds so heat should not be an issue.
     
    Last edited: Oct 20, 2007

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