No sound on acer laptop

Discussion in 'PC hardware help' started by bueller, Oct 21, 2007.

  1. bueller

    bueller Member

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    I bought a acer aspire 3002 laptop used with a AMD sempron,40 GB hd,256mb DDR for my son.The computer hd had been cleaned out and the original software installed.There is no sound with the speakers or head phones.I have checked and the video card(realteck AC97) is working properly ,says the computer. The volume is turned up all the way.I had windows check for updated drivers and they are current.Any ideas?
     
    bueller, Oct 21, 2007
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  2. GrandpaBW

    GrandpaBW Active member

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    Make sure that the volume control is not muted.
     
    GrandpaBW, Oct 21, 2007
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  3. jemaric

    jemaric Member

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    on the right hand corner right. right click on the sound icon .left click on open volume control & make sure nothing is muted
     
    jemaric, Oct 21, 2007
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  4. bueller

    bueller Member

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    Yes ,that was one of the first things I checked.Its not muted.I thought maybe the sound card was bad but the computer says its working .
     
    bueller, Oct 21, 2007
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  5. GrandpaBW

    GrandpaBW Active member

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    Have you checked to see if the speaker plug is plugged in all the way?

    Have you got it plugged into the right port?
     
    GrandpaBW, Oct 21, 2007
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  6. bueller

    bueller Member

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    Not external speakers,the ones on the laptop.Plugging head phones into the headphone plug doesn't work either.
     
    bueller, Oct 22, 2007
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  7. GrandpaBW

    GrandpaBW Active member

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    You could try installing the drivers again, but it sounds more like some setting somewhere has the sound muted.
     
    GrandpaBW, Oct 22, 2007
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  8. bueller

    bueller Member

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    I will keep looking. If you think of anything let me know please. Thanks for the help.
     
    bueller, Oct 22, 2007
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  9. GrandpaBW

    GrandpaBW Active member

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    You are welcome, but I haven't helped you solve the problem yet. I haven't dropped in today, except for about a minute.
     
    GrandpaBW, Oct 22, 2007
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  10. bueller

    bueller Member

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    I still havnt fixed the sound problem yet.I went into the bios(fn-f2)But I still dont see anything there.
     
    bueller, Nov 4, 2007
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  11. phonetrbl

    phonetrbl Member

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    I have an ACER 3690 and when I tried to install the blue tooth driver, it killed the Audio Realtech card... It doesn't even show up in device manager. I do have a PCI device that there is no driver for, but can't get it to find the sound card.
    Any suggestions? Out of warranty, darn it.
     
    phonetrbl, Jan 2, 2008
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