belkin F5D7230-4 help

Discussion in 'PC hardware help' started by pizat, Nov 25, 2007.

  1. pizat

    pizat Regular member

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    hello im having a problem with the belkin F5D7230-4 i am on virgin media broadband with no phone the problem is that the computer can not find the router when i go through the disk to install i get as far as plugging in the router and the only lights what show are power and the number 1 all the wires are in the correct places as i have rung belkin about it but they are useless they told me to type cmd in run and then in command prompt type ipconfig which i did then they said to ring virgin media which i did but at a pound per min it did not last long can someone help me please
     
  2. ddp

    ddp Moderator Staff Member

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    how are you connected to the router, ethernet cable or usb? if ethernet cable then no need for the install disk.
     
  3. pizat

    pizat Regular member

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    im connected via usb cable but it still will not find the router
     
  4. ddp

    ddp Moderator Staff Member

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  5. pizat

    pizat Regular member

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    i have a blue usb going from my surfboard to my pc that is the only way i can get onto the internet
     
  6. ddp

    ddp Moderator Staff Member

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    did you connect the modem to wan port of the router using an ethernet cable & then connect the router from 1 of it's 4 ports to your ethernet port on your computer using another ethernet cable? what windows are you using?
     
  7. pizat

    pizat Regular member

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    when i contacted belkin and virgin media they told me which wires go where and not to use the usb cable but nothing showed in network conections when i removed the usb cable so the only way to get onto the internet is via the blue usb cable i am using windows pro
     
  8. ddp

    ddp Moderator Staff Member

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    is your network card enabled in device manager? goto network connections, right click on network card, do properties & put check mark in box to show connection in taskbar.
     
  9. pizat

    pizat Regular member

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    nope it only shows my virgin media surfboard nothing else apart from that
     
  10. ddp

    ddp Moderator Staff Member

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    is your netcard intergrated into your motherboard or a pci card? as your card does not show in device manager & if intergrated into motherboard then it is disabled in the bios so enable it in the bios. will need motherboard disk to load netcard driver if xp doesn't load it's own driver.
     
  11. pizat

    pizat Regular member

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    i dont know but my machine is a dell gx280 i have not had any other problems installing before
     
  12. ddp

    ddp Moderator Staff Member

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  13. pizat

    pizat Regular member

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    so what would i have to do ? sorry i am not good with these things
     
  14. ddp

    ddp Moderator Staff Member

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  15. pizat

    pizat Regular member

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    ok i am out at the moment i will do it when i get in is there any thing else i will need to do i will post back how i got on
     
  16. ddp

    ddp Moderator Staff Member

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    i think that is everything
     
  17. pizat

    pizat Regular member

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    ok thank you very much for helping me i will b sure to post again to let you know hope this is it sorted as i have been tearin my hair out lol thanks again
     
  18. pizat

    pizat Regular member

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    hello again i have just got the belkin going and i got to the last part and it could not find an internet connection everything else went through fine just the internet part
     
  19. ddp

    ddp Moderator Staff Member

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    is your netcard working?
     
  20. pizat

    pizat Regular member

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    it finds Net network card but it cannot install it because the wizard cannot find the necessary software
     

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