DELL NO HELP NO FORUM TAKE YOUR MONEY

Discussion in 'PC hardware help' started by dav6, Dec 1, 2007.

  1. dav6

    dav6 Member

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    HELP I have a Dell Dimention 9150
    I have formated and reset partitions and now have a dead pc
    it does not find my HD the SATA drivers are gone
    So
    how do I start a gain
    Got drivers on disc but no good
    Ineed to boot and get drivers in then load XP

    Dell forum shut down help only for 1yar bunch of shits as I got them a sale to a friend last month.
    what a bad story they are.....
    no help
    no mind
    no responsability
    I will tell every one not to buy a DELL
     
  2. Waymon3X6

    Waymon3X6 Regular member

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    Yea, the dell support isn't great at all, since they're all in India...

    But anyways, is the Sata actually plugged in to the mobo? Can your BIOS see the sata?
     
  3. AXT

    AXT Guest

  4. pcdoc1

    pcdoc1 Guest

    You may want to start with the hard drive diagnostics.
    When you start the computer you see the Dell logo
    Press the F12 key.
    This will bring up a menu
    Towards the bottom of the list you should see
    The option to select the IDE diagnostics.
    Run this it will take a few minutes.
    If it comes up with an error code write it down and call
    Dell tech support, explain the steps you took and the error code.
     
  5. drako17

    drako17 Regular member

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    yeah i have a dell too but i rather ask ppl here as they'll be more helpful than dell. if he no longer has warranty then they wont help. they dont care what the problem is. its all about the money. try the steps. we'll help you get it working again.
     
  6. dav6

    dav6 Member

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    OK its a new day
    Got Dell drivers on this pc how do I get them onto the Dell.
    if I put the XP disc in it starts to load first lot of drivers then it brings up a mesage can't find hard drive and F3 to exit.
    I got no disc with pc
    I looked into the set up as asked and the hard drive is not listed there are 4 sata slots all turned off 2 pata slots for the cd/dvd drives I tried factore defaults but no joy.
     
  7. dav6

    dav6 Member

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    cant find the IDE diag you are talking about
     
  8. pcdoc1

    pcdoc1 Guest

    How to install the drivers.
    Boot the windows cd
    As it starts up there is a status bar
    at the bottom of the screen.
    It will dispay a message that says
    To load third party driver hit the F6 key.
    Just follow the prompts.
     
  9. ddp

    ddp Moderator Staff Member

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    does the bios see the hd because if it doesn't then xp won't either?
     
  10. drako17

    drako17 Regular member

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    try disconnecting it and reconnecting the wire. its probably loose. dell computers are suppose to pick up the hdd without drivers. it could also be a faulty drive. were you having trouble with it before you wiped it out?
     
  11. paiger651

    paiger651 Regular member

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    Dell has a very good user Forum it's not shut down.
    http://www.dellcommunity.com/supportforums/board?board.id=dim_other
     
  12. dav6

    dav6 Member

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    It was the last time I looked .
    Anyway a big THANKS again to Afterdawn I did the thing with the S comand and got the drivers in.
    I had to do it many times as each restart blow them out .
    Can you help now pc is OK how can I plan for next format.
    Should I creat a small partition and put the drivers in that.
    the only way I could get the SATA drivers in was bt flopy disc.
    not easy can I make a boot disc?
    THANKS onces again and up U's Dell.How would make a pc that could not be formated without all this hard work.
     
  13. dav6

    dav6 Member

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    On the above points the drive was never picked up only when a used flopy driver.
    :Last crash cost me £40 at AW computers in Dundee even he had a hard time with the drivers.
    All through this the HD was not working but it did appear in some screens in set up.
    I realy need a boot disc for this.
    now I have to go get drivers for all the other stuff one at a time can you give me a solution.
    Can I just say may old pc from AW boots every time you can kick its ass and all you need to do is format and away it goes.
    Dell what are you playing at.
     
  14. andmill11

    andmill11 Regular member

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    kudos to you guys for actually being able to understand what this guy was talking about.
     
  15. sammorris

    sammorris Senior member

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    Indeed. Dell make decent quality products. As for the support, their returns are quite good I think, it's just tech support they're lacking, and why not just come here instead?
     
  16. paiger651

    paiger651 Regular member

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    I agree you are always better off just asking for help in the user forums be it Dell's are here.
     
  17. dav6

    dav6 Member

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    OK now I have it up and running.
    In the boot it stops and asks for F1 or F2 how do I resolve that.
    The drivers bit is a total mess how can I make a disc to save loading all these drivers one by one and if this can be done would it be worth partitioning again and making a small partition for these drivers.
    could any one tell me from the driver page what I need to run the pc and what is not realy needed.
    As for some of the above they have obviously never had to fix a Dell from scratch.
     
  18. sammorris

    sammorris Senior member

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    I can assure you, it will be exactly the same with any other company. As for the drivers, that'd be the smart thing to do. A separate partition, while it would be good, would be very difficult to make on a drive you've already installed windows on. It may be worthwhile making a backup CD or copying the drivers to an additional or external hard drive.
    As for needing to press F1 at startup, that suggests there's been an error. What does it say before demanding you press F1?
     
    Last edited: Dec 7, 2007
  19. glenquag

    glenquag Regular member

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    I always thought Dell had good customer service? That's weird.
     
  20. sammorris

    sammorris Senior member

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    No, far from it. Dell are much like any large corporation, their tech support is pretty awful unless you're making a warranty return, in which case it'll be very good, assuming you paid an absolute fortune for a care package.
     

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