whats wrong

i just bought a e machine t3612 computer an it came with windows vista installed on it. i just recently changed it to windows xp.
now the problem i am having is when i hook up my arris cm 550 cable modem its not detecting it. but when i hook up my motorola modem its working.
i want to know why i can't get my arris modem to wotk on te new operating system i installed on it.it seems to only work when i reinstall windows vista

 

Vista has built in drivers for more hardware than XP does. XP may require you to find a driver off the manufacturer's website.

 

Also your windows vista is probably a recovery disk which will include ALL the drivers you need. Try finding it on the internet, the emachines site will only have vista drivers.

 

ok thanks i will go look up the cm 550 modem driver. an let you know how that goes

 

Hmm, I didn't consider the fact that it might have an ethernet port, hats off for the research. Yeah, use ethernet if you're able.

 

i tried using the ethernet cable but nothing is happening.
the ethernet seems to only work when i put the windows vista back on.
i don't understan it

 

i tried using the ethernet cable nothing is happening. i did a little research it says that windows xp automatically detects the modem but it not doing that. only when i hook up my motorola modem xp is detects that

 

Did you actually install a network driver when using XP? You'll need one to be able to use the modem over ethernet.

 

oh know thats something new to me right there.i was thinking once i used the cd it would do all of that.can you tell me how i can get a network driver.it's a cm550 cable modem

 

In this case it's not the modem you need the driver for, it's your motherboard chipset. You'll need to find out what motherboard is in your PC and go to the manufacturer's website.

 

oh i see this is getting very technical now.lol lol.
but i mean once i find ouyt what motherboard is in the pc. an when i go to the website i have to download something aye?

 

Yep, they may have a separate Network driver, or you may just have to get the whole chipset driver package.

 

i am reading up on the specs on the pc now an it says it comes with a network card ethernet 10/100.
the only problem am having trouble finding is the bran of the motherboard. so i can go visit the website

 

the only thing am seeing is that the motherboard is Video Integration.
what does that means

 

That's the integrated graphics driver, required to get decent video performance.

 

oh ok
i am still looking for te brand of the motherboard nothing seems to really come up for that

 

What's the make/model of the PC itself?

 

it's a e machine t3612

 

Try this link
http://downloadcenter.intel.com/dow...All&OSFullName=All+Operating+Systems&lang=eng