I've had this device since DEC. last year. After i started to put music on it it would decide to play only certain artists and not the ones i've listened to before!!So i figured i'd just delete everything on it and start over....but i cant figure out how to delete my music off of it!!PLEASE HELP ME!!!
plug the unit in the usb and wait for it to showup. then go to my computer and then right click on the device then format
If you Format the device wouldn't this erase all folders and settings off the device and leave a blank unit?
No it only erases the user end programs. These units have a kinda "bios" based system that is flashable and upgradable. I have formatted mine MANY TIMES! Also I am not at mine right now but there is 2 settings in the usb setting features. I dont know the difference other than the first setting when connected lets the fireware update/put video files and the second setting lets this device work properly with Rhapsody and Media Player. I know I had it on the first setting and my vista kept crashing out on me when I opened the folders list in Rhapsody. Once I changed the usb setting it works like a dream! I am so so glad that I got this unit over the iPod Nano, It beats it hands down!