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HD DVD rom

Discussion in 'DVD-ROM drives' started by cathy3811, Dec 30, 2007.

  1. cathy3811

    cathy3811 Guest

    Hi, I bought an HP dv9650us. It came preinstalled with windows Vista premium and an hd dvd rom. When I try to play movies they seem to be in frame by frame.....slow motion...like it gets caught on a frame for a few seconds then goes on. Please does anyone else have that problem and how to fix. Thanks, Cathy
     
    cathy3811, Dec 30, 2007
    #1
  2. ZoSoIV

    ZoSoIV Active member

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    check for a firmware update
     
    ZoSoIV, Dec 31, 2007
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  3. cathy3811

    cathy3811 Guest

    Hi, I tried all of those. And I changed a setting and it is a little better...but seems to still h ang up but not nearly like it was. Thanks
     
    cathy3811, Dec 31, 2007
    #3
  4. ZoSoIV

    ZoSoIV Active member

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    what software are you playing it back on? might try a different program
     
    Last edited: Dec 31, 2007
    ZoSoIV, Dec 31, 2007
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  5. cathy3811

    cathy3811 Guest

    I am playing it on the quick play that comes with hp laptops.
     
    cathy3811, Dec 31, 2007
    #5
  6. ZoSoIV

    ZoSoIV Active member

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    can you try playback with different software?
     
    ZoSoIV, Dec 31, 2007
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  7. cathy3811

    cathy3811 Guest

    I don't think I have any other software on here that does playback on hd dvd but that one.
     
    cathy3811, Dec 31, 2007
    #7
  8. ddp

    ddp Moderator Staff Member

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    how about windows media player?
     
    ddp, Jan 6, 2008
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  9. cathy3811

    cathy3811 Guest

    The techs from hp told me that it would only play on hp quick play. I haven't tried them on anything else since I figured they knew what they were talking about. I am thinking that maybe I need some different hd dvd software.
     
    cathy3811, Jan 6, 2008
    #9
  10. duncs2008

    duncs2008 Member

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    I have same prob. Have HP dv9590ea with HD DVD drive. Was actually working fine when I first got it. Then tried playing a HD DVD the other day for first time in a few months and was really jerky / hanging. Tried loads of things (reinstal quickplay, instal updates, reinstal HD DVD drivers etc) to no avail.

    Let me know if you find a solution as its doing my head in...

    PS: also, if anyone can suggest an alternative free HD DVD playback software to try that would be cool too.
     
    duncs2008, Jan 22, 2008
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  11. duncs2008

    duncs2008 Member

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    OK finally got quickplay working fine. I basically uninstalled QP. Then cleared registry, reinstalled HD DVD drivers and reinstalled QP. Then disconnected broadband connection, suspended virus protection software, thoroughly cleaned HD DVD disk (I think HD DVDs are more prone to jumping/crashing for the slightest smudge) and booted up in QP. Looked incredible on my HD TV via HDMI.

    Hopefully this helps all those having a nightmare playing back HD DVD in Quickplay...
     
    duncs2008, Jan 28, 2008
    #11

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