hi when i start my pc, amd semphron 2600 1.8ghz 1 gb ram it boots up and works fine but when i switch on printer canon ip4200 the pc crashes and wont respond to anything if i press reset nothin happens i have to hold in the power button to switch it off when i restart it it wont boot up unless i turn the printer off. i,ve had the printer for about 18 months now and this is the first time this has started happening any suggestions
try another usb cable & also see if happens on all your usb ports. try printer on another pc to see if it does it or not. any exclamation marks in device manager? uninstall your usb ports in device manager & restart windows so can find new hardware & load it's drivers for the ports.
tried other usb cable same result also tried different ports no luck unistalled usb ports but still same i,ve yet to try printer on another pc will try soon
Could have something to do with the power management with the USB hub. I cant quite remember how to check, but its a possibility.
the printer is the only usb device to cause my pc to stop working and its usb 2.0 whereas ever other usb device is 1.0
tried printer on mates pc it works fine also when i the usb ports on motherboard they dont pick up any hardware do i need a new motherboard or can i fix the usb ports
anything on it important as need to use it to load windows on it to see if you have a software problem or hardware issue?
then change the jumper to master & offline your other hd & load windows onto the 30gig to see if still have that problem.
I have seen this issue and of all things it was actually the power supply. I swapped power supplies and the issue was resolved. If you can try a spare power supply out I think theres a good chance that could be the issue. Somehow the extra bit of power being drawn was locking up the system or something.
