windows xp dvd-rom drive problem

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stinkee2

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Junior Member 1 product review

i got a windows xp service pack 2 and its about 3 years old now the dvd-rom or the compact disk drive wont read the disk...
i can hear the disk spinning and the light blinks but when i click on the drive icon in my computer it says please insert disk into drive E: or when i put it into the other drive it opens up but i cant see any of the files at all...
can somebody help me

tripplite

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Senior Member 1 product review

hmmm lets first open your pc and make sure the the 4pin power connection(molex) is plugged in properly along with the data ATA cable!
dust and such should be cleaned.......

after that i would suggest reinstalling your drivers!
BOOT INTO SAFE MODE (JUST DO IT!!)
1)Start>My computer> right click >properties
2)hardware tab
3)device manager
4)CD-ROM/DVD drives (names will differ) right click uninstall drive
5) restart into windows
6)upon login you will prompted to install new hardware if not go start>control panel> (make sure your in category view, left hand corner box to enable this)> "Printers and other hardware" >left hand corner "Add hardware", not "ADD PRINTER"
once done you may reboot or not

questions? issues?
please post back!
-tripplite

Site update - March 16th 2010

windows xp dvd-rom drive problem

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