I keep reading that ConvertXtoDVD is capable but it never recognizes my SRT file. I have two different versions and neither recognize. I also have tried DVD Santa and it was looking like it was going to take about eight hours to finish but it just crashed on me anyway. I tried DVD Flick and it looked like it got the job done but the DVD won't play.

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I tried DVD Flick and it looked like it got the job done but the DVD won't play.

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What won't play?
Are you talking about the files on your computer or a burned disc?

I can watch the video on my computer and the subtitles show up fine. I'm talking about the burned DVD that I made with DVD Flick. I made an ISO and everything but something didn't turn out properly because it doesn't work. It won't play in my DVD player.

What's the name of the media you use?

My media, my burner, my DVD player are certainly not the problem. I've burned hundreds of DVDs. Just never with subtitles.

Can you post a burn log?

4:46:54 PM: DVD Flick 1.2.2.1 build 442
4:46:54 PM: Calculating stream sizes...
4:46:54 PM: Disc space used : 4354683 KB
4:46:54 PM: Average bitrate : 5442 Kbit/s
4:46:54 PM: Total duration : 1:41:02 hours
4:46:54 PM: 1 title(s).
4:46:54 PM: Using Normal encoding profile.
4:46:54 PM: Encoding to ntsc-dvd
4:46:54 PM: Encoding video...
4:46:54 PM: Title 0, source 0
4:46:54 PM: Source : j:\__\media\videos\the orphanage\the orphanage.avi
4:46:54 PM: Properties : 664x282, 2.35:1, 1:1, 25 FPS, mpeg4, 6062.1 seconds
4:46:54 PM: Target BitRate : 5442 Kbit\s
4:46:54 PM: Recompressing
4:46:54 PM: J:\__\Programs\DVD Flick\ffmpeg.exe -i "j:\__\media\videos\the orphanage\the orphanage.avi" -s 720x360 -padtop 60 -padbottom 60 -r 29.97 -g 18 -vcodec mpeg2video -bufsize 1835008 -packetsize 2048 -muxrate 10080000 -aspect 16:9 -minrate 5442k -maxrate 5442k -b 5442k -preme 1 -precmp 2 -subcmp 8 -mbcmp 8 -cmp 1 -mbd 1 -sws_flags lanczos -sc_threshold -9000 -bf 1 -an -threads 1 -fflags genpts -strict 2 -f mpeg2video "J:\Temporary Shit\Orphanage\0.0.m2v" -map 0:0
6:04:07 PM: Combining video sources...
6:04:07 PM: Concatenating videos...
6:04:07 PM: Title 0
6:04:07 PM: Encoding audio...
6:04:07 PM: Title 0, track 0, source 0 of 0
6:04:07 PM: Source : j:\__\media\videos\the orphanage\the orphanage.avi
6:04:07 PM: Properties : 2 channels, 48000 Hz, mp3, 6062.1 seconds
6:04:07 PM: Recompressing to 192 Kbit\s with 2 channel(s)
6:04:07 PM: -i "j:\__\media\videos\the orphanage\the orphanage.avi" -i "J:\Temporary Shit\Orphanage\0.0.m2v" -ab 192k -ac 2 -acodec ac3 -ar 48000 -threads 1 "J:\Temporary Shit\Orphanage\0.0.0.ac3" -map 0:1:1:0
6:08:04 PM: Combining audio sources...
6:08:04 PM: Concatenating...
6:08:04 PM: Title 0
6:08:04 PM: Combining sources...
6:08:04 PM: Multiplexing audio and video...
6:08:04 PM: Title 0
6:08:04 PM: J:\__\Programs\DVD Flick\dvdauthor\tcmplex-panteltje.exe -m d -N -o "J:\Temporary Shit\Orphanage\title0.mpg" -i "J:\Temporary Shit\Orphanage\0.0.m2v" -0 "J:\Temporary Shit\Orphanage\0.0.ac3"
6:13:58 PM: Cleaning up...
6:14:47 PM: Adding subtitles...
6:14:47 PM: Title 0, subtitle 0
6:14:47 PM: Source: j:\__\media\videos\the orphanage\the orphanage.srt
6:16:06 PM: "J:\__\Programs\DVD Flick\dvdauthor\spumux.exe" -m dvd "J:\Temporary Shit\Orphanage\spumux.xml" < "J:\Temporary Shit\Orphanage\title0.mpg" > "J:\Temporary Shit\Orphanage\title0.temp"
6:28:00 PM: Authoring DVD...
6:28:01 PM: Authoring 1 title(s).
6:28:01 PM: J:\__\Programs\DVD Flick\dvdauthor\dvdauthor.exe -x "J:\Temporary Shit\Orphanage\dvdauthor.xml"
6:33:52 PM: Cleaning up...
6:33:52 PM: Finalizing...
6:33:52 PM: Creating ISO image
6:33:52 PM: /mode build /buildmode imagefile /noimagedetails /rootfolder yes /filesystem iso9660+udf /close /nosavesettings /recursesubdirs yes /start /src "J:\Temporary Shit\Orphanage\dvd" /volumelabel DVD /dest "J:\Temporary Shit\Orphanage\dvd.iso" /log "J:\Temporary Shit\Orphanage\imgburn.txt"
6:38:31 PM: Finished.

All we need now is the burn log.

I 18:34:08 ImgBurn Version 2.3.2.0 started!
I 18:34:09 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2)
I 18:34:09 Total Physical Memory: 982,512 KB - Available: 617,572 KB
W 18:34:09 Drive D:\ (FAT32) does not support single files > 4 GB in size.
I 18:34:10 Initialising SPTI...
I 18:34:10 Searching for SCSI / ATAPI devices...
E 18:34:13 CreateFile Failed! - Device: '\\.\CdRom0' (E:)
E 18:34:13 Reason: The device is not ready.
W 18:34:14 Errors were encountered when trying to access a drive.
W 18:34:14 This drive will not be visible in the program.
I 18:34:14 Found 1 DVD-ROM and 1 DVD±RW!
I 18:34:14 Operation Started!
I 18:34:14 Building Image Tree...
I 18:34:14 Checking Directory Depth...
I 18:34:14 Calculating Totals...
I 18:34:14 Preparing Image...
I 18:34:14 Checking Path Length...
I 18:34:14 Image Size: 4,390,879,232 bytes
I 18:34:14 Image Sectors: 2,143,984
I 18:34:14 Operation Successfully Completed! - Duration: 00:00:00
I 18:34:14 Operation Started!
I 18:34:14 Image Contents: 9 Files, 2 Folders
I 18:34:14 Image Sectors: 2,143,984
I 18:34:14 Image Size: 4,390,879,232 bytes
I 18:34:14 Image Single Layer Profile: DVD-R/RW (Media Capacity: 2,298,496)
I 18:34:14 Image Volume Identifier: DVD
I 18:34:14 Image Application Identifier: IMGBURN V2.3.2.0 - THE ULTIMATE IMAGE BURNER!
I 18:34:14 Image Implementation Identifier: ImgBurn
I 18:34:14 Image File System(s): ISO9660, UDF (1.02)
I 18:34:14 Destination File: J:\Temporary Shit\Orphanage\dvd.iso
I 18:34:14 Destination Free Space: 163,438,485,504 bytes (159,607,896 KB) (155,867 MB) (152 GB)
I 18:34:14 Destination File System: NTFS
I 18:34:14 File Splitting: Auto
I 18:34:15 Writing Image...
I 18:37:46 Image MD5: 6203479498afbba62937cda66a6c9158
I 18:37:46 Operation Successfully Completed! - Duration: 00:03:31
I 18:37:46 Average Write Rate: 20,322 KB/s (14.7x) - Maximum Write Rate: 26,245 KB/s (18.9x)
I 18:37:46 Close Request Acknowledged
I 18:37:46 Closing Down...
I 18:38:28 Shutting down SPTI...
I 18:38:28 ImgBurn closed!

This is the log of the image file created and not the burn log. ImgBurn was just updated today to version 2.4.1.0. Download and burn with the latest version.

I don't even know where I got the old version. Unless it comes bundled with DVD Flick, I never knowingly downloaded it.

Yes it comes with DVD Flick. A lot of improvements have been made since that version.

Well, I just used DVD Decrypter to re-burn the ISO that DVD Flick had previously made and all is well. At first, I was a little annoyed because it played in my DVD player but there was no subtitles. But just as I was about to eject it and throw it away, I decided to try turning subtitles on. Viola! Thanks for steering my through this.