Hi,

Sorry if this problem has been discussed before on here. I have been searching and reading the help files but I dont know if I missed what I need to do. Any help would be greatly appreciated, as I am pretty much a newbie to this.

I have the starview/the box and before it appeared to update automatically when channels "went bad", but this morning, I just get a "no signal" message.

Everything is plugged in correctly, but I'm not sure what I need to do. Do I need to flash the box to update software? Any ideas.

Thanks

Originally posted by MorganS:

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Hi,

Sorry if this problem has been discussed before on here. I have been searching and reading the help files but I dont know if I missed what I need to do. Any help would be greatly appreciated, as I am pretty much a newbie to this.

I have the starview/the box and before it appeared to update automatically when channels "went bad", but this morning, I just get a "no signal" message.

Everything is plugged in correctly, but I'm not sure what I need to do. Do I need to flash the box to update software? Any ideas.

Thanks

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make sure the coaxial cable is in the "cable input" slot at the back of the b0x & your scart is pushed in correctly in the TV socket.
if you are still having problems, disconnect the b0x & try the basic cable on your TV, as it might be a cable co. fault.

Thanks for that. Its what I first tried and basic cable box is working fine. So, I'm guessing that a signal is present.

Was working fine last night, not this morning. Strange.

Originally posted by MorganS:

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Thanks for that. Its what I first tried and basic cable box is working fine. So, I'm guessing that a signal is present.

Was working fine last night, not this morning. Strange.

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could be a faulty scart lead. Try a different scart & see what happens.

Not the scart unfortunately. Tested the scart and works fine on other devices. Tested different scart and same problem exists. Thanks for the advice. Any other ideas?

Originally posted by MorganS:

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Not the scart unfortunately. Tested the scart and works fine on other devices. Tested different scart and same problem exists. Thanks for the advice. Any other ideas?

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morgan, try this
menu > 1570
turn emu on & exit back out to channels.

tried that just now. No change. Key EMU was on already.

Still getting the the message No Signal.

Faulty receiver?

Sorry for buttin in , what ch@nnel have you got on the Starvi*w ?

Try S*Y Sports/Movies

Oh, please feel free to butt in. Tried Sky Sports - no response. I get the same "No Signal!" message.

no bother celtic,
would a scan on a different provider work?

Where are you located and what provider are you with ?

Hi Noel ,yes the next step would be a factory setting :)

Balbriggan Ireland on NTL MMDS.

"No Signal" normally means the b0x is not connected properly or the signal in your area is down.

You can try a factory setting for a fresh installation

Menu > Factory Setting
PIN 0000
OK to delete

Turn box off at the back for a minute and turn back on

English > Installation
Choose Provider etc
Automatic Scan
Press OK
Channels found
Exit

Press Menu then 1570
Turn EMU key ON

Exit , exit , exit

My box was working earlier today but is now down. Machine is making no effort to reset. Dont know if the box is knackered or what. We are getting a signal (NTL MMDS) into the house as the NTL box in the other room is working fine. Any suggestions?

0 programs found unfortunately.

Originally posted by MorganS:

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0 programs found unfortunately.

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but is it still saying no signal?

I am returned to the installation screen - probably because I do not have any programs. I was getting the No Signal message when trying to access a saved program. Should I be seeing something else?

Originally posted by MorganS:

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I am returned to the installation screen - probably because I do not have any programs. I was getting the No Signal message when trying to access a saved program. Should I be seeing something else?

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try turning the b0x off at the back for a few minutes, then turn back on.

I've tried that and the installation screen appears.

Originally posted by MorganS:

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I've tried that and the installation screen appears.

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ok morgan, give me a few minutes & i`ll get back to you.

the only thing i can think of is another auto scan.
sometimes you have to do this a few times before the b0x picks up any channels after a factory reset.

press ok to select english
installation > ok
choose provider
autoscan
press ok
channels found
exit

menu > 1570
turn EMU on
exit exit exit

Thanks again. I will try.

ive to head off now morgan, but some of the guys & girls should be on soon & will be able to help you get it sorted. :)

Any joy morgan??

No joy so far. The only difference in plugging the cable into the basic cable box and The Box is a small connector, so just making sure that that is working ok, so going to get a spare from a friend and try that later this evening.

Thanks again for the help.