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anything needed to get this xbox 3 year warranty???
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24. June 2008 @ 20:01 _ Link to this message    Send private message to this user   
Does anyone know if you have to do anything special to get this 3 year warrenty that microsoft started doing in answer to the RROD issue? Do you have to register your xbox with microsoft somehow?

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Senior Member
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25. June 2008 @ 10:25 _ Link to this message    Send private message to this user   
well ya you have to register it, you can call them, or use the website. and the 3 yrs is from when the launch console were made, and i believe the time for that is over at the end of this year.
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26. June 2008 @ 11:04 _ Link to this message    Send private message to this user   
I was wondering too. I just registered mine yesterday and it says warranty already expired, but I know that's impossible.

I think if you just call them you will be ok.


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26. June 2008 @ 11:53 _ Link to this message    Send private message to this user   
Heres the answer... from MS themselves. the 3 years for RROD stars from date of purchase.


Hello Jason,

Thank you for writing Xbox Customer Support!

We received your email asking about our recent warranty changes and appreciate the opportunity to be of help.



As of July 5th, all Xbox 360 consoles are covered by an enhanced warranty program to address specifically the general hardware failures indicated by the three flashing red lights on the console. This applies to new and previously-sold consoles. While we will still have a general one year console warranty (two years in some countries), we have announced a three-year warranty that covers any console that displays a three flashing red lights error message. If you have an issue indicated by the three flashing red lights, we will repair the console free of charge—including shipping—for three years from the console’s purchase date. We will also retroactively reimburse those who paid for repairs related to problems indicated by this error message in the past. In doing so, we stand behind our products and take responsibility to ensure that every Xbox 360 console owner continues to have a fantastic gaming experience.



As for refurbished consoles from a retailer store, please call our phone support line for verification.



If we have let you down in the experience you have had with your Xbox 360, we sincerely apologize. We are taking responsibility and are making these changes to ensure that every Xbox 360 owner continues to have a great experience.



Information regarding the extended Xbox 360 warranty coverage can be found at http://www.xbox.com/en-US/support/system...warrantyfaq.htm



Thank you for visiting Xbox.com. If you need to reply to this e-mail, please reply 'with history' (include any previous e-mail) so we can expedite our service to you. If you should have future questions on Xbox products or services, please be sure to revisit our Web site as we are continually adding information to enhance our service.



You may also call Xbox Phone Support at 1-800-4MYXBOX (1-800-469-9269) at your earliest convenience, and we’ll be happy to help you. We are open everyday from 8am to 12mn US Central Time.


To expedite service, please provide Service Request Number 1071158347 when you call.


NOTE: Yo may now check warranty and repair status for your XBOX console by going online at http://service.xbox.com/ using your Windows Live ID account.


Thank you for visiting Xbox.com. If you should have future questions on Xbox products or services, please be sure to revisit our Web site as we are continually adding information to enhance our service.





Sincerely,



Marl

Xbox Customer Care



P4 2.5 gig
Soyo firedragon mobo
Ti4200 Geforce
512k mem
Senior Member

1 product review
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27. June 2008 @ 21:47 _ Link to this message    Send private message to this user   
Warranty Status on the status pages doesn't seem to reflect the additional 3 years. What does yours say?


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30. June 2008 @ 10:24 _ Link to this message    Send private message to this user   
my xbox live shows june 2010 for the end date. I just bought it though. I think the 3 year warranty is specific to RROD so they wouldn't show that arranty on there.

P4 2.5 gig
Soyo firedragon mobo
Ti4200 Geforce
512k mem
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thor999
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9. July 2008 @ 00:59 _ Link to this message    Send private message to this user   
I just bought, from a friend, a first run 360. The dvd rom sounds like a jackhammer, and it runs hot as hell. Would really really like a new system, as I will have a new flashed system shortly, and could use a new one for worry free online play. Can I induce the 3 RROD and get it in the mail to Microsoft?

...and the dead shall walk the earth...
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