Hello, I have a problem that's quite strange I guess: When my computer starts, or rather when I sign in on any account, the 'Help & Support'-window opens up at startup. So what I see is simply the Help & Support Center like you would see it after normally clicking it in the Start-menu. This just happened without messing with anything... So how do I turn this off? I already tried to stop the process HelpHost.exe from starting. But once I did, it said Help & Support couldn't start at all, because I stopped the process from starting all together. So that's not correct either.
Bit weird why it's starting like that at all, anyway try these: Check that help and support isn't in startup (go start>all programs>startup). If it's there, right click on it and delete it. As well as checking in your own start menu (ie, in the start menu of the user you are logged in as), you should check in the "all users" startup folder also, go to c:\documents and settings\all users\start menu\programs\startup, if it's there, delete it. The best thing to do with help and support is to set it as a manual starter so it won't start automatically but will be available should you ever need to call it up. Go start>run type "services.msc" find "help and support" in the list, double click it (or right click>properties) press stop and then set the startup type to "manual". Restart your pc and see if it's still there or not.
For the first thing, there's no such thing as 'startup' to find anywhere. Actually I did find a Dutch equivalent, but there's nothing in there but a gamepad-thing which I rather not remove. And like I said, I already tried to changed the service itself. Putting it on 'manual' still opens it at startup. And completely disabling it just disables it all together. I can't open Help & Support at all anymore then because the service is off and can't start. I could leave it like that since I don't use it thát much. But it still shows a message that it can't start. So it will be in the way just as much...
Click Start>run> type msconfig and press enter Click the startup tab Make sure it is not listed there, if it is, uncheck the box.
-_-'... For the 3rd time, it won't start at all then anymore. Not just at startup, but when I click it in the start-menu, it says it can not start at all because I stopped the service from ever starting. But I found something else: I was looking in TuneUp Utilities, which has a similar thing to control services at startup. For some reason TuneUp does never show that many services. :S I guess it shows more of the bigger basic programs, rather than smaller single services. That's why I don't look there often like now. But this time 'Help & Support' was also there and also checked to start. So I unchecked it and the next time it didn't show at startup anymore. Maybe somehow, through some error, Help & Support became some kind of application at startup. And maybe TuneUp recognized that and put it in the list. So bless TuneUp for being such a handy maintenance-program. If I didn't have it I probably couldn't have fixed it myself. Unless TuneUp was the cause!? Well, who knows... Strange that Windows itself couldn't just fix the service, even by using the dedicated utilities. But thanks for your replies!
