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Problems with capture card

Discussion in 'PC hardware help' started by mrxskull, Jul 19, 2008.

  1. mrxskull

    mrxskull Member

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    Today I recieved my Easycap usb 2:0 card to record computer games onto my computer. After spending two and a half hours installing the damn thing and downloading a huge amount of stupid little system 32 files that it kept telling me I needed, I watched a video tutorial on how to connect it all correctly. I followed these instructions and connected all the cables and that seems to work alright as I could still see the game screen on my televison. However when I opened the ulead video studio included with the card and select capture video from device I end up getting a blank screen for a few seconds and then my computer restarts itself and tells me it has recovered from a serious error.

    Another problem is that when I remove the capture card and reset the computer and reinsert it again the computer identifies it as being new hardware and I have to reinstall it again even though I have already installed it. I am not sure if the problem could be that the card is only compatable with usb 2:0 ports and mine somehow isn't, although my computer is a windows XP so therefore I assumed the usb ports are all 2:0. I would also like to note that I had to plug my card into one of the ports at the back of the computer because the two at the front are broken(gives you an idea on what a piece of crap my computer is). Are the back usb ports 2:0 compatible?

    Anyone have any suggestions or advice?
     
  2. sammorris

    sammorris Senior member

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    USB2 will only work if your motherboard has USB2 ports, and you have either installed a USB2 driver, or are you using XP Service pack 1 or later.
    USB2 ports came around I think about 6 years ago.
     
  3. mrxskull

    mrxskull Member

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    Well I have had this computer brand new for about 3 years and is a windows XP, which I am fairly certain usb 2:0 ports are built in. Is there any way to check what kind of usb port I have. What I don't understand is that when I first plug the device into one of the ports A message appears saying the device will perform better in a hi speed 2:0 usb port and asks me if I want to move the device to a different port, even though I am sure they are all 2:0 anyway. Perhaps there might be a drive I haven't installed properly.

    If I can't get this to work by the next day I am just going to try it on my friend's laptop because my patience with this thing is coming to an end.
     
  4. sammorris

    sammorris Senior member

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    What brand is your computer? You may have some luck reinstalling your USB/Chipset drivers.
     

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