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Blue screen - stop error problem

Discussion in 'Windows - General discussion' started by jose07, Aug 7, 2008.

  1. jose07

    jose07 Guest

    last week i turned on my pc and windows(xp) failed to open ..a blue screen appeared sayin "a problem has been deteced and windows cannot open to protect your computer"
    it says stop error or something like that
    i tried restarting but same problem. i have lots of photos of our new baby on it and thats all i really need from it.

    i can restore the pc as new but how do i get my photos then
    can someone help please
     
  2. cdavfrew

    cdavfrew Regular member

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    Hi jose07

    It seems that you have the classic BSOD (Blue Screen of Death). It can be because of a infection or hardware problem.

    I will recommend a hardware check first. The easiest way is to get one at your local computer store.

    Best Regards :D
     

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