Missing a few channels

I've tried mooching around but could't see anything so i thought i'd ask.As of last week i have had some channels have gone off.but yet the information for the programes are still there.But the picture says No Signal.
Its a Eurovox Max v with the april release firmware.

 

Where are you and who is your service provider. Also which channels are they, we can give you a frequency to do a manaul scan if you give us the details.

 

Im with VM and just a few seem to have gone..
Are
satanta,LFC,and a couple of movie channels.

 

Telepest

 

Yes - quite a few channels went missing, usually Update Channels Button in User Installation brings them back UK, not this time. So you will be better advised to do a Factory default and Powerscan and all will be back. Menu across to Config choose Clear Data OK and enter 0000 - Factory Default OK and do a Full Powerscan on 6952.

 

i seem to have the same problem with channels missing in same area. did the factory default and powerscan but channels still missing. any fix?

 

Where is the area?

 

edinburgh.

 

Four new TPs have been added in your area. You need to add these manually 243mhz, 267mhz, 275mhz and 283mhz, due to the scan spacing on the Eurovox, (you could change the spacing but that will mess up your other TPS). Then update your channels.

This will get your channels back. I don't know yet whether this is a temporary VM issue yet.

 

thanks sc0user that worked. one thing though, if i do a channel dump the channels go again (back to 35 tp instead of 39). does this mean i have to update the new channel list (39tp)with voxer again as the old file is to no use anymore? just said id ask before i start...