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Weird "Page Load Error" after autorun.inf virus

Discussion in 'Windows - Virus and spyware problems' started by kopper_, Oct 7, 2008.

  1. kopper_

    kopper_ Member

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    Hello

    got this autorun.inf virus you know the one that does not let you see hidden files/folders among other things

    I got rid of it but after that I constantly get "Page Load Error" in Firefox, not only in Firefox IE and Chrome too the curious thing for instance in Firefox I have to reload the page like 4, 5, 6 times to load the page so after try too many times page finally loads and I can surf :confused

    I have Norton Antivirus and I have run Malwarebytes but nothing was found...

    any other idea what could be causing this issue?
    this is happening in 2 machines in fact both got infected by the same usb with that virus

    thanks a lot
     
  2. cdavfrew

    cdavfrew Regular member

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    Hi kopper

    Please plug all your usbs into your computer, and follow the instructions below:

    Now, please download ComboFix.
    With ComboFix, at the download window, please rename it to Combo-Fix(.exe) before downloading it.

    Please disable all security programs, such as antiviruses, antispywares, and firewalls.
    Also disable your internet connection.


    • Run Combo-Fix.exe and follow the prompts.
    **Understand that things like your system clock changing and your desktop disappearing might happen. Do not worry, because all will be restored later.
    • Wait for the scan to be completed.
    • If it requires a reboot, please do it.
    • After the scan has completed entirely, please post the log here. The log will be located at C:\ComboFix(.txt)

    Do not click on the ComoboFix window, as it may cause it to stall.

    Best Regards :D
     
  3. kopper_

    kopper_ Member

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    thanks a lot for your support

    here it is you said paste





    --------------------------------
     
    Last edited: Oct 29, 2008
  4. cdavfrew

    cdavfrew Regular member

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    Hey kopper_

    Please download the HijackThis zip file. Save it onto a convenient place in your computer, and then unzip the file.

    Rename HijackThis(.exe) to scanner(.exe).

    Next, run scanner(.exe). A window will pop up.

    • Click on the button which says Main Menu, then Do a system scan and save a logfile.
    • Please wait for the scan to be completed.
    • After the scan has completed, a text window will pop up. Please post the contents of this window here.

    This will also be located at hijackthis(.txt) in the same folder that HijackThis was originally saved.

    NOTE:: Do not fix anything using HijackThis, as this may also damage legitimate components of your computer.

    Also, what was Antivir's response to the infection?

    Best Regards :D
     
  5. kopper_

    kopper_ Member

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    hi
    thanks for your support

    well I found something so I deleted he virus the virus (if it is a virus) is the autorun.inf - knight.exe file the one that won't let you to see your hidden files among other things

    so I delete
    I run some commands and deleted it but after that my Page Load Error started

    at that moment my Avast Antivirus detected the file but just that but some more research on google helped me to fix it not the problem is with my connection I think is affected by that or at least I want to find if it is related with that virus


    here it is

     
    Last edited: Oct 29, 2008
  6. cdavfrew

    cdavfrew Regular member

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    Hey kopper_

    Please run HijackThis.

    • Click on the button which says Main Menu, then Do a system scan only.
    • Please wait for the scan to be completed.
    • After the scan has completed, check the following entries.

    Code:
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O9 - Extra button: (no name) - AutorunsDisabled - (no file) 
    O9 - Extra button: (no name) - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - (no file) 
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net 
    O17 - HKLM\Software\..\Telephony: DomainName = americas.hpqcorp.net 
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net 
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net 
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
    Click on the button Fix checked

    NOTE:: Close all browsers before fixing anything.

    After that, reboot.

    Does your problem still exist?

    Best Regards :D
     
  7. BrasilDoc

    BrasilDoc Member

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    I'm getting repetitive page load / timeout errors also. I use MS OneCare for virus/spyware protection, but it seems to not be able to connect (nothing happens) when I try to get updates. I ran hijack this and have the following:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:17:00 AM, on 10/29/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16735)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS.0\System32\smss.exe
    C:\WINDOWS.0\system32\winlogon.exe
    C:\WINDOWS.0\system32\services.exe
    C:\WINDOWS.0\system32\lsass.exe
    C:\WINDOWS.0\system32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
    C:\WINDOWS.0\System32\svchost.exe
    C:\PROGRA~1\GbPlugin\GbpSv.exe
    C:\WINDOWS.0\system32\spoolsv.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS.0\system32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
    C:\WINDOWS.0\Explorer.EXE
    C:\Program Files\Microsoft Windows OneCare Live\winss.exe
    C:\WINDOWS.0\system32\wscntfy.exe
    C:\Program Files\Unlocker\UnlockerAssistant.exe
    C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\WINDOWS.0\System32\svchost.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\WINDOWS.0\system32\igfxsrvc.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe
    C:\Program Files\Microsoft IntelliType Pro\itype.exe
    C:\WINDOWS.0\system32\igfxtray.exe
    C:\WINDOWS.0\system32\hkcmd.exe
    C:\WINDOWS.0\system32\igfxpers.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
    C:\WINDOWS.0\Mixer.exe
    C:\WINDOWS.0\system32\ctfmon.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\eFax Messenger 4.3\J2GTray.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\Program Files\Microsoft Windows OneCare Live\WinSSUI.exe
    C:\WINDOWS.0\system32\HPZipm12.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: G-Buster Browser Defense ABN AMRO - {C41A1C0E-EA6C-11D4-B1B8-444553540007} - C:\PROGRA~1\GbPlugin\gbiehabn.dll
    O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb125\SearchSettings.dll
    O4 - HKLM\..\Run: [UnlockerAssistant] C:\Program Files\Unlocker\UnlockerAssistant.exe -H
    O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [Media Codec Update Service] C:\Program Files\Essentials Codec Pack\update.exe -silent
    O4 - HKLM\..\Run: [eFax 4.3] "C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe" /R
    O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS.0\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS.0\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS.0\system32\igfxpers.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
    O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS.0\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKUS\S-1-5-19\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSection nLite.inf,C (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSection nLite.inf,C (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSection nLite.inf,C (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSection nLite.inf,C (User 'Default user')
    O4 - Global Startup: eFax 4.3.lnk = C:\Program Files\eFax Messenger 4.3\J2GTray.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399007} (GbPluginObj Class) - https://wwws.realsecureweb.com.br/mpr/plugin/Cab/GbPluginABN.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - Winlogon Notify: GbPluginAbn - C:\PROGRA~1\GbPlugin\gbiehabn.dll
    O23 - Service: Internet Security (AVP) - Unknown owner - c:\windows\ser.exe
    O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS.0\system32\HPZipm12.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: Windows Management Instrumentation Startup (WmiStartup) - Unknown owner - C:\WINDOWS.0\system32\wbem\svchost.exe

    --
    End of file - 9336 bytes

    Any idea whats going on here? Thank you in advance for any assistance.
     
  8. cdavfrew

    cdavfrew Regular member

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    Hey BrasilDoc

    You are indeed infected.

    Now, please download ComboFix.
    With ComboFix, at the download window, please rename it to Combo-Fix(.exe) before downloading it.

    Please disable all security programs, such as antiviruses, antispywares, and firewalls.
    Also disable your internet connection.


    • Run Combo-Fix.exe and follow the prompts.
    **Understand that things like your system clock changing and your desktop disappearing might happen. Do not worry, because all will be restored later.
    • Wait for the scan to be completed.
    • If it requires a reboot, please do it.
    • After the scan has completed entirely, please post the log here. The log will be located at C:\ComboFix(.txt)

    Do not click on the ComoboFix window, as it may cause it to stall.

    Best Regards :D
     

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