Has this Eurovox died??

Hi there,
My sister has just rang and said her eurovox has died! Now these are the symptoms she described to me over the phone;
Switched on and the screen said "fault detected"
Picture froze
sound continued as normal
box had to be switched off at wall
Now wont even power up
Thats the best I can do for now so has anyone got any suggestions?
Im not sure of the model but its black with chrome buttons, and its only a year old

 

I dont think anyone could help you with that unless you have the box in front of you and give more detail. What does it say on the display if you try to power it up or is it stuck in standby? is it still under warranty? where did you buy it from? do you know if it is a genuine EV?

Apologies for all the questions but it will help us to help you.

I presume its a Max V also as below?,

 

I cant get th box at the moment. Its a genuine box, its out of warrenty, and there is now no power at all (not even standby) When I get it I'll check the fuse, but what happened with it suggests thats not the fault

 

And It looks like that one in the picture!!!!

 

Have a look at the Power board and check the C14 cap for leaks or to see if it looks swollen like below,

Picture thanks to Sc0user,

 

The "fault detected" please return to your supplier, usually means you have to Jtag it. But I would try a reflash first just at the off chance.

EDIT: Apologies mate didn't see you there

 

Thanks hitec, i'll check that when I get it. Scouser, Ive never "jtagged" a box before so how would I go about that??

 

You carry on mate , good film just started and the wife looks a little left out so ill leave it for you, starting to get the evil looks LOL.

Cheers mate.

 

Check the cap first Tell you about Jtag after that.

 

Rightyo men, I'll update you when I get my hands on it later in the week! thanks

 

I know the feeling the back of my head has burn marks

@ Des no problem drop back always someone in

 

Hi people,
Right Ive got the box and there is no power at all when plugged in. Ive opened it and everything (including the c14 cap)looks fine. Do I need to jtag it now?? If so ,how?