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Dell E510 Memory Upgrade Error

Discussion in 'PC hardware help' started by Nintoad, Nov 4, 2008.

  1. Nintoad

    Nintoad Member

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    I bought two sticks of 240-pin DIMM 1Gb DDR2 PC-4200 from crucial. My system has four memory slots, with four 256mb sticks in it. If I replace the sticks in slot 1 and 2 with the 1gig sticks, when I boot up the system it tries to run XP then goes to a blue error screen saying “UNMOUNTABLE_BOOT_VOLUME”. When I put the 1gig sticks in slots 3 & 4 the system will not start up at all, but the system internal speaker starts beeping until I cut the power. I have tried every configuration of using and removing the 256mb sticks but they do not seem to change anything.

    When I was buying the memory, I used the crucial system scanner which detected my system as a Dell Dimension 5150 but it is actually a Dimension E510, however the memory for both systems seems to be identical. I have updated to the latest Bios (version A07). I do not think it is a problem with the memory itself because when go to the bios setting it shows the 2.5gigs under the system info tab.

    System Specs:
    Processor: Intel Pentium 4 640 (3.2 GHz)
    OS: Windows XP Media Center Edition 2005
    Graphics Card: Ati Radeon X600 256mb
    Motherboard: Dell ORD203
    The memory kit I got is here: http://www.crucial.com/store/mpartspecs.aspx?mtbpoid=7762DEDDA5CA7304

    Any help would be much appreciated as the 1gig of ram is just not cutting it anymore!
     
  2. ddp

    ddp Moderator Staff Member

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  3. Peshtigo

    Peshtigo Regular member

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    Go to the source and call Crucial Customer Service. I have on occassion. They are prompt, friendly, and will help you.

    Customer Service

    Toll-free for US and Canada
    800-336-8915

    Phone
    1-208-363-5790

    Hours (MST):
    Monday - Friday: 7am - 6pm
    Saturday: 8am - 2 pm (chat only)
     
  4. Nintoad

    Nintoad Member

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    First of all, thanks very muchly for taking the time to help. But sadly I did place the ram in the 1 & 3 and 2 & 4 positions, both with and without the original two 256mb sticks but with both configurations I still got the “UNMOUNTABLE_BOOT_VOLUME” error.

    I have also tried contacting Crucial directly and so far all they say is “try updating the Bios” however I do intend to continue trying to find an answer to my problem from them as well.
     
  5. ddp

    ddp Moderator Staff Member

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  6. Nintoad

    Nintoad Member

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    Out of desperation I decided two once again try the ram sticks in each slot once more and it paid off. I have no clue why it did not work the first time, but putting the 1gig sticks in slots 2 & 4 and putting the 256mb sticks in slots 1 & 3 did the trick. Thanks to all for the help!
     
  7. ddp

    ddp Moderator Staff Member

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    no problem, teach & learn
     

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