Open WMP, in top menu click "options" or "other options", click "file types" select "all". Now wisely uninstall Real Player using Revo Uninstaller set to level 4. http://www.download.com/Revo-Uninstaller/3000-2096_4-10687648.html?tag=mncol Real Player is a bugger to get rid of. Search "Program Files" and local C drive > Application data (must view hidden folders) > (for all) users and delete everything. Then run registry cleaner (CCleaner to clean out the rest of the crap. http://www.download.com/CCleaner/3000-2144_4-10315544.html?tag=mncol Restart. There are many other media players but you only asked about WMP so there you have it.