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netwrok adapter device drivers help

Discussion in 'PC hardware help' started by kalind, Jan 3, 2009.

  1. kalind

    kalind Member

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    hi i have a compaq presario sr1924nx desktop computer which i recently installed xp on, my internet connection will not work nor do i have a network adapter listed. how do i go about getting the driver updates with no internet connection and where do i find the one for network adapters ? this site http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=my&lang=en&product=3198973 has the updates but i do not know what will update my network adapter. can someone help me or point me in the right direction ?
    thanks
     
    Last edited: Jan 3, 2009
  2. ddp

    ddp Moderator Staff Member

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  3. kalind

    kalind Member

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    ive installed that but a message says to install through the device manager ? in the device manager theres still no network showinf except for "1394 net adapter" which is firewire or something ? any ideas ?
    the network adapter is built right on the motherboard
     
  4. ddp

    ddp Moderator Staff Member

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    is there an yellow exclamation mark in device manager?
     
  5. kalind

    kalind Member

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    yes "other devices" and theres about 6 other things within this
    the six things are

    audio device
    other pci bridge device
    pci simple comm. controller
    sm bus controller
    unkown device
    video controller
     
  6. ddp

    ddp Moderator Staff Member

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    download & run the drivers from your link you posted
     
  7. kalind

    kalind Member

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    ive installed all of the drivers and the question marks are still there aloong with no network adapter
     
  8. ddp

    ddp Moderator Staff Member

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    uninstall the question mark devices & re-start windows so it can find new hardware & load it's drivers.
     
  9. kalind

    kalind Member

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    well now the computer wont start up

    missing file or corrupt
    "root>\system32\ntoskrnl.exe"
    any idea how i would go about re installing a copy of it..
     
  10. kalind

    kalind Member

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    keyboard doesnt respond either, i need it to respond to change the boot sequence ? Any tips ?
     
  11. ddp

    ddp Moderator Staff Member

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    try another keyboard, either ps2 or usb versions.
     
  12. dailun

    dailun Active member

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    You may have bad RAM. In an otherwise working system, I have seen

    missing file or corrupt
    "root>\system32\ntoskrnl.exe"

    with bad RAM in the system.

    Troubleshooting multiple problems is challenging, but doable if you focus on one problem at a time.

    First you need to get the laptop back up and stable before working on your NIC problem.

    If possible, start moving/swapping/removing RAM until the laptop boots consistently.
     

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