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DVD CD problems

Discussion in 'DVDR' started by gdtrinweb, Feb 12, 2009.

  1. gdtrinweb

    gdtrinweb Member

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    Hello

    I'm new here. My DVD CD Drive HL-DT-ST DVD+-RW GSA-H21N only plays DVDs but can't play anything else. I can't even install software from a CD. It came with my Dell destop which runs on XP. A friend told me to uninstall it and then let Windos Update correct the problem. Is this correct? Can anyone help me with this problem?

    Thanks
    gdtrinweb
     
    gdtrinweb, Feb 12, 2009
    #1
  2. attar

    attar Senior member

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    To uninstall the drive:
    Right click on 'My Computer' > 'Properties' > 'Hardware' > 'Device Manager' > click on the + sign beside 'DVD/CD-ROM Drives', Highlight/right click and select 'Uninstall'.
    Uninstall the drive and reboot.
    Test the drive again.
     
    attar, Feb 12, 2009
    #2

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