Hi! I have a starview 2 box, my box shows up around 140 channels but about 50 of these cannot be watched, the screen just freezes when I go onto them or just says it's a scrambled channel. I have tried going menu > installation > cable network and changing it from TW to N*L but that only recovered about 5 channels. Does anyone know how to help me? Thanks p.s I live in Dublin 9 and some of the channels not working include s*y one, not sure if this information helps though.
Do a Factory Reset and a Fresh Installation (Always do this before a rescan) - Presume you have the latest fix 4.57 on The Box Menu and Down to Factory Settings OK, OK to confim. Accept English OK and Installation OK Select correct provider i.e. NTL, C/W or TW Then automatic scan OK Once the channels are found, exit back to the blank screen Press menu then 1570. Go down to the bottom option and turn EMU to ON. Now exit 3 times and go to S*y 2 and let it update (Ireland)
I'm not sure if I have the latest fix on it, I most likely dont as I dont know alot about the box. So, if I don't will that negatively effect the channels that I already have? Thanks for your time by the way, appreciated. Kevin
No that action will not affect negatively your channels at all, it is something that is neccessary/needs to be done now and then as Frequencies drift and even change. As regards the Firmware, if you have flashed your box since Dec 08 then you will have it, or if it is AU for you then fine, otherwise you must be manually inputting. But if you have not got the 4.57 firmware on then why not put it on, go to menu - 1570 and go down to Ststem Information and Press OK and post what it says, to find out.
i did the first thing that you told me now i cannot exited the language page, no matter what button i press i cannot get back onto the channels. What should I do? also when I went into system it say The BOX API ver: 4.50e_E bott ver: 7.0 Thanks
Turn the box off at the back for a minute and then back on, Accept English with the OK button - The Firmware that you have got on The Box is not up to date you need the 4.57, flash with that asap you must have been manually entering. >>> You will need to download Winrar and install to your PC to unzip the files. Firmware & Loader http://www.4shared.com/dir/3042613/f6e3421c/sharing.html Winrar http://www.4shared.com/file/28733441/7c4273a7/wrar35.html?dirPwdVerified=fa0dfbb0 You will need a NUL MODEM lead to flash the box and full guidance is given if you click on the link marked Starview 2nd line at the bottom of post.
Ok I'll give that a shot alright, but will turning it off get me out of the language screen straight away? Because I need to use the box asap but I wont have the time to unzip those files for a couple of days, and at the moment I can't even access the channels list. Thanks again
Make sure that your remote is working okay, as when you do a factory Reset it automatically takes you to the Language screen, so check the batteries.
yep the remote is fine, only got it yesterday and the batteries grand too, im able to browse around all parts of the menu, installation screens etc but whenever I press exit and try get back to the channels it eventually get brought to the language screen, once here the exit button stops working and I can only press ok and go back into the installation options, anything else I can try? Thank you, Kevin
also it might be of help, when I go into english > factory settings I'm askd for a password, I have ben typing 0000 into it,, and when I do this "press OK to delete or exit" shows up. not sure what any of it really means, not sur if any of this information is relevant though. Thanks, Kevin.