Laptop won't format because of a virus

Discussion in 'Windows - General discussion' started by jordan25, Mar 29, 2009.

  1. jordan25

    jordan25 Regular member

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    Hi, i clicked on link that was sent to me on msn messenger and it was supposed to take me to a picture on a website but, instead it installed a virus on my Windows XP Dell Laptop. Now every time i go to msn it sends out that link to all my contacts. Also some "DANGEROUS" logo comes up on the desktop saying crap. Anyway i tried formating my computer the 2 ways i know:
    1) Putting in the CD while in XP and then it tries to install XP but comes up with a rund32.dll error or something like that then i click end now then restart and when starting up it comes with a black screen with a flashing underscore like in cmd.exe.
    2) And the other way is starting up the laptop through the cd, choosing Windows XP Professional Setup, but then that comes up with the black cmd.exe like screen.


    Please help, how do i fix my computer?
     
  2. seb32

    seb32 Regular member

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    Sounds like a problem with your CD, the second method should work, virus or not. Is it an original Windows XP CD, or a Dell recovery disc?
     
  3. munesh23

    munesh23 Member

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    wat he said try ur cd on another pc or get another winxp cd the cd will always work my friend had the same virus just reinstall windows
     

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