an anti virus used deleted a systems 32 file causing my hard drive to crash. computer technicians informed me that it was a hard drive problem , the hardrive was formatted and then the computer was able to start however it seems it has a "bootmgr" problem. the usb ports have not been working since i bought the laptop in the sense that they work while the computer is on but once it is in bios mode it doesn't identify the usb ports in order for me to reboot the laptop. essentially i'd like to know where i can get a manual to disassemble the laptop in order to reboot the bios by removing and replacing the battery within the laptop ,as well as a solution to my faulty usb drivers , and possible advice on how to repair the laptop without the usb drivers the specifications on the laptop are: BenQ Joybook 6000 1.6kg slim profile of 302 x 218 x 28mm 16:10 widescreen aspect ratio LCD display 1.5GHz Intel Pentium M processor 40GB hard drive 256MB of DDR333 SDRAM 200 nits brightness display LCD display VGA out, LAN and telephone jack
Unless someone has pirated a manual and put it out there, service manuals are not publicly available from Benq.
