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Gateway mx6436 laptop showing white screen

Discussion in 'PC hardware help' started by Airtech25, May 4, 2009.

  1. Airtech25

    Airtech25 Member

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    just as the title says my gateway model# MX6436 when it first starts up just shows white screen the entire time. everything runs in the background i'd imagine but just shows a white screen and i can't see a dang thing. i've looked pretty much everywhere on the net that i could think of for help with this problem. i need this thing fixed asap it's my work notebook and would at least like to get all my info off of it any website any little bit of help would be great thanks
     
  2. ddp

    ddp Moderator Staff Member

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    have you tried using an external monitor to see if posting or not?
     
  3. Airtech25

    Airtech25 Member

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    yes it works with external moniter
     
  4. ddp

    ddp Moderator Staff Member

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    then get the info off that you want saved. have you checked with gateway site for info on your problem?
     
  5. Airtech25

    Airtech25 Member

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    yea but they still haven't answered my email and it's been 3 weeks
     
  6. ddp

    ddp Moderator Staff Member

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    try emailing again as might have got lost in cyber space. check actual site as should have forums that might have answer for your problem.
     
  7. KillerBug

    KillerBug Active member

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    Try contacting the by phone, ask for a tier 2 representative (tier 1 know less than windows help)
     

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