Starview super usb starview 4 help

I have recently just puchased another one of these boxes, (I currently have 1 of my own and 1 for my mother) for a friend of mine who seen mine and wanted one. I got him all the latest software and went to set it up for him. I know how to install everything through setting up mine and my mothers but just couldnt get a channel. Not one station was found at all. Tried installing it time and time again but still found nothing. Have the same bin file that works on my box and my mothers and still finding nothing. We arent even geting the freeview channels, We are scanning through ntl anyone out there help at all? By the way im from belfast northern ireland and the codes and fixes would be the same as any ntl

 

did you make sure you have a live feed first

box plugged into cable input

and you are scanning on the correct provider 6887

 

its all connected up, we have live feed keycode on, i have connected 2 of these before so i sortve know what im doing so all of the above are done, just still wont find the channels. how do u search on 6887

 

go to installation and do a scan on what ever provider you are with

what version of firmware do you have on your box

menu System Info >>> API version ??

also make sure you are not using any splitters on your incoming cable and scan from main point in house

 

the latest firmware im using is 1.07 cant understand why its not picking anything up at all, not even the free channels. If i took this box to my house and installed it through my feed do u think that would work when we plug it back into his feed?

 

1.07 is old firmware 1.09 is the latest firmware get that and it should be ok then

 

ok mate, why isnt it finding the free to view channels though? its not picking up any channels at all. surely it wouldnt matter on the firmware to find these channels would it? do you know were i can get 1.09

 

ok mate ive given you my advice take it or leave it your choice

 

oh mate im def taking your advice i will try absolutly anything to get it done, thats why i was asking you were to get 1.09. thanks for the replies and help

 

if you can point me in the right direction mate that would be much appreciated cheers.

 

I had that problem at the begining, it was my booster that had blown, the black power pack u plug in to the wall. Try using another(your own) just to see will it pick up the channels.

 

thanks everyone for the help, i got it sorted in the end well sort of. i contacted the people were i got it from and he reckons there is a fault in the box itself. something to do with the tubing or something they explained. Thanks to everyone who helped along the way.

sammy