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Nero disappears????
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Newbie
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13. June 2009 @ 06:03 _ Link to this message    Send private message to this user   
I have been using Nero vision to burn movie files to dvd disc for over a year now. I probably burn an average of three movies to disc a week. Today when I got to where you choose to upload a file as soon as the window opened to select the file everything just disappeared. I attempted about 8 times with the same results. I restarted Nero, restarted my laptop, defragmented, all to no avail. i have no idea what is happening. Please help.
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Newbie
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15. June 2009 @ 05:38 _ Link to this message    Send private message to this user   
Anybody? Lil help?
AfterDawn Addict
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15. June 2009 @ 06:18 _ Link to this message    Send private message to this user   
Maybe the files are corrupt.
Have you tried any other software on these files?
Have you tried a clean install of Nero?
That would involve using the Nero clean tool to remove all traces of Nero and then reinstall.
What type of files are you working with?

99% of all problems are between the computer and the chair.

This message has been edited since posting. Last time this message was edited on 15. June 2009 @ 06:19

Newbie
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15. June 2009 @ 15:30 _ Link to this message    Send private message to this user   
I never even get to select the file, just gets to that window and vanishes. They are avi files. I did try to install a new Nero Ultra and when i ran it the same thing happened. How do i access the Nero clean tool? I did not unnistall the old version before installing the new Ultra. Thanks.
AfterDawn Addict
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15. June 2009 @ 15:46 _ Link to this message    Send private message to this user   
Quote:
How do i access the Nero clean tool?

Google.

99% of all problems are between the computer and the chair.
Newbie
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16. June 2009 @ 06:25 _ Link to this message    Send private message to this user   
Gee thanx.
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AfterDawn Addict
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16. June 2009 @ 06:57 _ Link to this message    Send private message to this user   
It isn't hard at all. Takes only a few seconds to find this.
http://www.nero.com/eng/tools-utilities.html

99% of all problems are between the computer and the chair.
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