I have a _NEC DVD+RW ND-1100A with Firmware 10FD. I presume that it is Dell OEM. I have been having problems with it for awhile but just recently started to try and figure things out. One of the problems is that it does not recognize certain media particularly CD-RW and playstation disks. I have been reading the posts in this forum about it but i am still a little confused. From what i can tell it may need a firmware upgrade. I found the firmware upgrades at http://etna.rpc1.org/nec/index.html but i am unsure which to use eg. 10GE 5 (1.32) 10GE 7 (1.32) 1iGE 5 (1.32) 1iGE 7 (1.32) 1eGE 5 (1.32) 1eGE 7 (1.32) I was also looking at the bin flash program at http://www.herrie.org/utilflash.html but i would like some more info if this is what i should be doing.