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Acer erecovery failure on laptop

Discussion in 'PC hardware help' started by epscha, Feb 24, 2007.

  1. epscha

    epscha Member

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    Hello,
    I have a new aspire 8240 and i need to change the HD to a new one since the old one is dead. I have copy and paste to an external HD the hidden folder from D: partition which is the erecovery backup folder. How is it possible to place it to my new HD and run the erecovery to restore from this hidden folder?

    I have tried copy paste the folder to the new HD at D partition but when i run erecovery, the folder is automaticaly deleted by the erecovery. It seems that erecovery has a backup list somewhere and if the folder don´t mach, it is deleting it.

    I need to restore my files since i have no other backup.
    (backup hidden folder is about 17Gb and contains the previus state of my C partition on the old HD)

    Thank you.
     
  2. janrocks

    janrocks Guest

    You can have a look here http://www.gennersales.co.uk/recovery/acer.htm
    but if the HDD has died then any data will have gone with it. As these people want money, and the computer is new I would just demand repare/replacement under warranty as a first course of action..
    I don't like acer machines because of this hidden system partition.. It's old fashioned and a pain in the a**.

    edit It seems you are not alone having this problem.. there are no solutions posted. The recovery disks are not available free anywhere (acer want £55 for a set ripoff merchants). Demand your money back!!
     
    Last edited by a moderator: Feb 24, 2007
  3. ddp

    ddp Moderator Staff Member

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    moved to correct forum
     

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