addaware problems.

Thank you.2oldGeek

 

I may have found the problem.. It very well could be a bad drive but, we can do some checks and find out.. Allow me to finish going over this rather long scan and it may be a while before I get it figured out so don't give up on me.. As the Terminator said: "I'll be back."

 

Hi Heather,

You have a little malware that I’ll give you a fix for after we check your drive.

• Click on the Start orb, bottom left.
• Click on Computer in the right pane.
• Click the C drive icon once to highlight it, and then right click it.
• In the right click menu, select Properties.
• In the Properties window, select the Tools Tab.
• In the Error-checking box Click the Check now… button.
• In the box that opens put a check mark by Automatically fix system errors and Scan for and attempt recovery of bad sectors then click Start
• In the next box Click Schedule disk check

You must now re-boot the computer and the Test will run. It can take quite a while so don’t be too impatient..

When it finishes Let me know the outcome. That is: if it found and repaired any bad sectors??

2oG

 

K I will do that restart now as I am about to head to bed anyway. I'll get back with you, tomorrow. Thanks.

 

Sweet dreams..

 

I don't know what happened. I went off to bed and I don't know if it 'found and fixed' anything while I was away. There was nothing up this morning but my log in screen.

 

How is it running now? still having problems?

 

I haven't noticed any improvements..

 

do you know how to go to the device manager and update a driver?
You have 1 that's missing.. don't know if that's the problem but it is a device driver.

 

I can do that. Which driver is missing?

 

Look in the Device Manager and there should be a yellow ? question mark, marking the missing one.

 

Oh.. that is the computer itself. when I try to update it, it says it has no driver available.

 

OK, that was just a shot in the dark.
I don't see anything that might be causing the problem. You have a little Adware but nothing to be concerned about.
Try what ddp suggested about a diagnostic program from the manufacturer. That's about all I know to suggest also.

Let me know,
2oG

 

Sorry for the long silence. Life gets frantic sometimes. Nothing has changed. I have a replacement HD that will go in once I transfer off my files to a jump or CD. am convinced it is the computer, and possibly the Motherboard as 2 of my USB ports have ceased to work. Can't afford to replace the computer, so my on line activity may well end up being restricted to a laptop, in the near future.
Thanks for all you help. Bless you! *hugs*