I know what an embarressing subject line ! I couldn't think of any other way to describe my problem. Basically, I'm Using Nero 6.3.0 to burn A Personal DVD Video File after backing the DVD to my hard drive using DVD Shrink. I've been getting constant Error at around 20% while burning a backup of a personal DVD (which was done using DVD Shrink). The Exact Error Reads "Burn Process Failed at 1X (1,385 KB/s) I have a SONY DW - u12a burner which is a DVD+-R RW Drive. I fixed this problem by just installing a download that I just came across on the internet. The problem is, I've had to reformat my computer.. and I can't recall the name of the program that I was using. Basically... Its a program that loads on boatup. If there is no DVD in my drive on Boot up. It just sits on my taskbar menu and shows me a yellow smiley face icon. Once I put the DVD in, it gives me a Green color smiley face icon with a grin on it. *sigh* now you guys can say you've finally seen it all.. I'm sorry.. thats all I know about this software.. I'm just hoping it might sound familiar to someone out there.. I'm pretty sure the software start with the letter P Please Help Me !