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ASUS P4C800 Deluxe usb problem

Discussion in 'PC hardware help' started by Bfizzle4, Dec 25, 2004.

  1. Bfizzle4

    Bfizzle4 Member

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    First i would like to thank ddp for helping me with my floppy drive problem. Hopefully this problem will have just as easy a fix.

    I have an ASUS P4C800 motherboard i875 chipset. On the I/O shield there are 4 USB ports. I have my mouse and my printer hooked up to two and they work fine. The other two ports on the back don't seem to work at all. I mainly have tried hooking my digital camera up to these ports, but i have also tried other devices to make sure it isn't just the camera, which works on other computers.

    The motherboard also has two sets of 9 pins that more usb ports can be hooked up to. I took my time and hooked these up to the two USB ports on the front of my case. These unfortunately don't work either. I checked my bios and all 8 possible ports are enabled. If anyone has had this problem or knows how to fix it, all advice will be appreciated.

    Thank you

     
  2. ddp

    ddp Moderator Staff Member

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    take a look at motherboard closely to see any fried components & traces, had that happen on a customer's board, 2 back usbs worked but not front found fried section on board, rma'd it
     
  3. Bfizzle4

    Bfizzle4 Member

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    I don't see any fried components. I just unplugged my mouse that was located in a USB port and plugged it into the ps/2 port. I then tried to hook something else up to the open usb port and that didnt work! i then put my mouse back in and it worked. It doesn't make sense that only my mouse works in that usb port.
     
  4. dlc2000

    dlc2000 Regular member

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    have you tried reloading the usb drivers off of your motherboard disc ? does everything show up working in the device manager ?
     
  5. GrandpaBW

    GrandpaBW Active member

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    Also, update your firmware and the Intel software for your mobo. I have the same mobo and have no problems, but I loaded all drivers from the disk that came with it first, then have periodically gone to the Asus website and downloaded all updates.
     

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