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Attack the virus or reinstall the OS

Discussion in 'Windows - Virus and spyware problems' started by Wyattspop, Sep 13, 2012.

  1. Wyattspop

    Wyattspop Regular member

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    Hi Gang,
    I hope this is in the proper place as I have a cross-topic issue, I promise I'll be brief and succinct. I have an HP Win 7 Desktop and an HP Vista Laptop.
    Both are running very badly on the net, fine in windows (they are networked/hard-wired)
    I called HP and they kicked me over to "iYogi" to solve an issue, this company in India patched into my PC's and then asked me for $160 to help, I was still in warranty so I declined. They left all the proggies they used to access my PC behind, my PC's have both been a nightmare since, of course my warranty expired 3 days ago. I used Revo uninstaller to remove, but traces remain, can't find those in a search. I ran Spybot, AVG, Super-antispyware and Malwarebytes, Mal found many issues, the others not. Anyway, I think I'll just back up my data and burn them down and reinstall, the PC's didn't come with discs but I found them easily on the web. Is there anything else I might try before I waste a dozen hrs rebuilding 2 PC's? Thanks so much my friends
     
  2. aldan

    aldan Active member

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    before you do why not download,update,and run hijack this.dont fix anything with it yet,just post the log.lets see what it comes up with.
     

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