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blank disc help

Discussion in 'Nero discussion' started by wwcowww, Apr 20, 2007.

  1. wwcowww

    wwcowww Member

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    hi nero says the disc is empty when there is a movie on it i want to back up the movie any help please
     
  2. binkie7

    binkie7 Moderator Staff Member

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    Hi
    Is this an original or a backup you're trying to make a copy of?

    If it's an original what movie is it and what are you using to remove the copy protection (like AnyDVD, DVDFab)?
     
  3. wwcowww

    wwcowww Member

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    hi its a burned copy of happily never after it happens with other burned copies sometimes using nere normally i will do it through dvd shrink and it works but not this time
     
  4. wwcowww

    wwcowww Member

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    when i try in dvd shrink it comes up incorrect function
     
  5. binkie7

    binkie7 Moderator Staff Member

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    Ok here's some other suggestions:

    Is the firmware up to date on your drive?
    You can post back the make, model & firmware version and we can check it if you like.
    You can find this info in Nero Tools - InfoTool. In the drop down the make and model of the drive will be listed and in the drive tab there's a field for the firmware version.

    Have another drive you can try to see if it recognizes them?

    Another option is to try to rip w/ Decrypter then use Nero to burn the files.
     
  6. wwcowww

    wwcowww Member

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    can only find the firmware version it is SBO2
     
  7. binkie7

    binkie7 Moderator Staff Member

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    ok now just need the make & model. Do you see it listed in the drop down of InfoTool?

    Or double click on 'my computer' right click on the burner - will be listed as DVD-RW drive or similar. Click on properties then the hardware tab - the make on model will be listed there.
     
  8. wwcowww

    wwcowww Member

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    OK DONE THAT THIS IS ALL THAT WAS IN THERE
    hds7280plat20
    tsstcorp cd/dvdsh-s182d
     
  9. binkie7

    binkie7 Moderator Staff Member

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    Just what I needed.

    You have a Samsung SH-S182D
    The latest firmware is SB05.

    You can use the 'live update' from Samsungs site to update the firmware.
    Here's a link.

    Update the firmware & see if the discs are now recognized.
     
  10. wwcowww

    wwcowww Member

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    i tryed downloading it and it wont open
     
  11. binkie7

    binkie7 Moderator Staff Member

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    Did you download the full version of live update? It should just be an .exe that you then run to install.
     
  12. wwcowww

    wwcowww Member

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    yeap re done it and it updated thank you still wont read the disc i gave up thanx for your help
     
  13. binkie7

    binkie7 Moderator Staff Member

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    Not a problem wwcowww
    I'd still try decrypter to rip - what the heck - before I threw in the towel.
     

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