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Discussion in 'PC hardware help' started by thudude, Jan 29, 2008.

  1. thudude

    thudude Member

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    my son has a compaq presario R4000 , he put a cd in & it froze so he shut it down & when he tried to start it up windows wouldnt load just a blank screen , everytime when we start up it goes to we appoligise for the inconvience blah blah blah we tried safe mode & all we get are repeated line of multi(0)disk(0)rdisk(0)partion & so on ... we would appreciate any suggestion that you can give me ...thanks
     
  2. pcrepair

    pcrepair Regular member

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    have you tried last known good configuration?
    if so try putting your xp disc in and booting to the recovery console
    type chkdsk /r /f at the command prompt
     
  3. thudude

    thudude Member

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    he cant find the recovery disk & doesnt remember if it came with one , now when we turn it on the logo comes on then it goes to black screen with blinking bar in the top left corner
    i went to there help site & tried there sug. but nothing helped
     
  4. thudude

    thudude Member

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    just need some help on how to get the pc to boot up
     
  5. ddp

    ddp Moderator Staff Member

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  6. troybunda

    troybunda Member

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    Sounds like your Boot Sector is corrupted. you can request new restore cd's from HP.
     
  7. thudude

    thudude Member

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    can i just put in backup copy of windows xp & reformat the hd , i know i will loose all the previous info on the pc & thats ok aslong as i can get it going like new again ...thanks
     
  8. RottenKid

    RottenKid Member

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    From the line listed your system doesn't know where the boot partition is. Maybe you boot record went bad or it was written on a bad sector.
    In recovery console of the windows cd, fixmbr and fixboot those commands should get you back up and running.
     
  9. thudude

    thudude Member

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    thanks guys for the help ...here is where i am now ...when i start up the pc i hit esc button to get the boot menu here is the what i see ...1. floppy disc drive
    2. cd rom drive
    3. * hard drive
    4. network adapter
    hard drive has a star in front is that the start up or is the floppy cause it is # 1 i highlite cd rom for the boot up then hit enter button & it goes back to blank screen with the blinking cursor on the top left ..how can i get it to boot up with cd rom thanks
     
  10. thudude

    thudude Member

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    ok i figured it out how to change the order , i tried with cd rom as first no go then tried hd being first & that didnt work so im still with the blank screen & blinking light
     
  11. LiveChaos

    LiveChaos Member

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    what function keys are available when you see the logo screen?

    you may be able to get to a built in system recovery from that logo screen.

     
  12. thudude

    thudude Member

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    ic f10 & f12
     
  13. thudude

    thudude Member

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    and esc
     
  14. thudude

    thudude Member

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    can you please tell me how i can do that ...thanks
     
  15. thudude

    thudude Member

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    this laptop is only 2 years old , is there anything i can do to get it going again or is it toast , i need some help here please cant aford to send it out to be fixed or buy another one ...thanks
     
  16. LiveChaos

    LiveChaos Member

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    remind me what F10 and F12 do on your laptop.
     
  17. LiveChaos

    LiveChaos Member

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    also, with restore discs you can get your machine running again. If we fail to resolve it here, you can call HP and get the discs you will need.
     
  18. LiveChaos

    LiveChaos Member

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    I love to post!!!

    here are the instructions I was looking for:


    Creating the recovery discs from the Command Prompt
    Use the following steps to create a Recovery CD set without starting Windows:
    NOTE: You cannot create recovery DVDs using this method.

    1.
    Turn on the PC and repeatedly press the F11 key when the HP logo appears.
    2.
    On the recovery screen, click Advanced Options .
    3.
    Press the Alt and the D keys at the same time. The command prompt will appear.
    4.
    Type c: at the prompt and press the Enter key.
    5.
    Type cd windows at the prompt and press the Enter key.
    6.
    Type cd creator at the prompt and press the Enter key.
    7.
    Type the following command exactly as it is shown here (including quotation marks and space): "CD Creator.exe" .
    8.
    Click Start Creation and follow the directions to create the Recovery CD set.

    Good Luck!
     

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