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Bluescreen Problem

Discussion in 'PC hardware help' started by JB101, Jun 17, 2013.

  1. JB101

    JB101 Member

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    Please Help
    Recently installed Nvidia GEforce GT 630 Graphics card
    on MS Vista 32 bit PC
    After some effort system now recognises card and it is working fine
    However when I go to shutdown the system bluescreens and boots up again so I have to plug out the Pc to switch it off

    Cant imagine this is good for the system long term so any help with the Bluescreen would be appreciated
    I have tried updatiing graphics card driver and now have the latest version but to no avail
    I can post the mini.dmp file or whatever part of it is important as it is very long
     
  2. aldan

    aldan Active member

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    right click on my computer,go to properties,then go to the advanced tab under startup and recovery and click on settings.untick the checkbox that says automatically restart.next blue screen post the error received.
     
  3. ddp

    ddp Moderator Staff Member

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    moved to correct forum.
     
  4. JB101

    JB101 Member

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    Hi aldan
    Bluescreen message is as follows :

    *** STOP: 0X0000007E (0XC0000005,0X8DE17B8C,0X803D0BD0,0X80D308CC)

    *** atinavrr.sys - Address 8DE17B8C base at 8DE0B000, DateStamp 4a70d774
     
    Last edited: Jun 17, 2013
  5. aldan

    aldan Active member

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    you know,ive had a few of these issues over the last while and at risk of sounding like i dont care,my best advice is to google the error 0x0000007e. while it seems to point towards a video capture device error there is more to it. first thing you can do is disable your webcam and see what happens. microsoft help and support is probably your best bet unless someone more knowledgable than me can chime in here.
     
  6. scorpNZ

    scorpNZ Active member

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  7. JB101

    JB101 Member

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    scorpNz thank you very much
    I had a tuner card installed which I never use. Have taken it out and searched for and deleted all instances of atinavrr.sys and now everything is fine

    Thanks a lot for your help. It would never have dawned on me that the TV tuner was the problem
     

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