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bricked psp with 2 year warranty at bestbuy

Discussion in 'Sony Handhelds' started by narmo, Jul 14, 2007.

  1. narmo

    narmo Member

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    i accidentaly broke my psp's screen so it was not good at all the warranty doesn't cover damage done to the psp but the harware malfunction
    so i bricked my psp to make the screen not come up and use the reason of a game malfunction or that i was trying to upgrade and the power got cut off
    i'm in canada by the way any one here knows if this would work or not
    i had a fw version 3.40oe-a would htey be able to unbrick it and find out or somethin?

    help needed asap plz
     
  2. dEEz_nUtz

    dEEz_nUtz Regular member

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    Yes sony will know you had the custom firmware on there, and then they will gladly go ahead and upgrade your firmware for you to 3.51 after fixing it- which in turn, you wont be able to downgrade......Is the screen cracked? If not, you could try to return it to Best Buy as a hardware malfunction-and hope they just let you grab another one off the shelf...but like I said, if you have to deal with Sony yourself- they will make sure you have the latest firmware installed when they return it to you..I am not sure what Best Buy's policy is on a warranty return..Guess you will have to give it a shot.
     
  3. jackfood

    jackfood Regular member

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    Most probably, sony would repair your bricked PSP and then, return you with the damage screen.
     
  4. narmo

    narmo Member

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    luckily for me when i went to best buy to customer support they just asked me what's wrong and i told them that it is not working so they just told me that they will take it and replace it with a new one
    but they were out of stock so they told me to come back later next week and that no other store has any psp

    i just hope that the psp will not be a firmware 3.51 if it is then i'm screwed till 1 or 2 years
     
  5. reuh

    reuh Member

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    My PSP screen had a vertical line of pixel which went dead. I took it back and sony sent me a new PSP with an old firmware on. That was 3 weeks ago (I received it back last week). So you might be lucky.



     
  6. reuh

    reuh Member

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    Also I sent it back with a battery in the box. The new PSP came with everything. So I gained an extra power cable. Had I kept the battery I might have ended up with an extra battery too !.. next time...
     

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