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Burn Error... hardware??

Discussion in 'DVD Shrink forum' started by jiarby, Apr 25, 2005.

  1. jiarby

    jiarby Member

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    I'm a n00b, using shrink & nero with a Memorex DVD+/-RW True8XI [FW UWS4] burner. Shrink worked fine, but fails at the burning stage, with error exerpt below:

    I have set shrink to 4360mb, have UGWS4 firmware, 4.71.2 ASPI. Memorex (I know.. cmc-mag) media. Not sure about DMA/PIO.

    Any tips on troubleshooting? I am suspecting a bad drive. Will re-attempt at 1x with fuji


    #23 SCSI -500 File Cdrdrv.cpp, Line 1442
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x015D0000
    Status: 0x02 (0x03, SCSI_ABORTED)
    HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
    TA-Status 0x00 (0x00, OK)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x26
    Sense Qual: 0x02
    CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
    0x00 0x00 0x00 0x00 0x26 0x02

    2:54:24 PM #24 CDR -500 File Writer.cpp, Line 304
    SCSI command aborted
    Memorex DVD+/-RW True8XI\H1 T0
     
  2. squizzle

    squizzle Active member

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    Could you post the rest of the Nero log? What you posted is only a small portion of it.
     
  3. jiarby

    jiarby Member

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    Thx,

    Here is the rest of the log for this session:

    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 9:20:56 AM
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/22/2004 5:33:44 PM
    Nero API version: 6.3.1.20
    Using interface version: 6.3.1.4
    Installed in: C:\Program Files\Ahead\Nero\
    Application: ahead\Nero - Burning Rom
    Recorder: <Memorex DVD+/-RW True8XI>Version: UWS4 - HA 1 TA 0 - 6.3.1.20
    Adapter driver: <nvidesm> HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
    Connected to MMC as unknown drive with class-nr : 1
    Drive is autodetected - recorder class: Std. MMC recorder

    === Scsi-Device-Map ===
    DiskPeripheral : ST340810A 3.99 Pnp680 Port 0 ID 0 DMA: Off
    DiskPeripheral : WDC AC33200L 32.4 Pnp680 Port 0 ID 0 DMA: Off
    DiskPeripheral : WDC WD400BB-32CLB0 05.0 nvidesm Port 1 ID 0 DMA: Off
    DiskPeripheral : Maxtor 6Y160P0 YAR4 nvidesm Port 1 ID 1 DMA: Off
    CdRomPeripheral : Memorex DVD+/-RW True8XIUWS4 nvidesm Port 1 ID 0 DMA: Off
    CdRomPeripheral : MITSUMI CR-48XGTE 1.0L nvidesm Port 1 ID 1 DMA: Off

    === CDRom-Device-Map ===
    Memorex DVD+/-RW True8XI E: CDRom0
    MITSUMI CR-48XGTE F: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1023MB (1048048kB)
    Free physical memory: 576MB (590212kB)
    Memory in use : 43 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    25.4.2005
    NeroAPI
    2:53:41 PM #1 Phase 112 File APIProgress.cpp, Line 273
    DVD-Video files reallocation started

    2:53:41 PM #2 Phase 114 File APIProgress.cpp, Line 273
    DVD-Video files reallocation completed (no file modified)

    2:53:41 PM #3 Phase 111 File APIProgress.cpp, Line 273
    DVD-Video files sorted

    2:53:41 PM #4 Text 0 File Reader.cpp, Line 126
    Reader running

    2:53:41 PM #5 Text 0 File AudioCompilationImpl.cpp, Line 817
    DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
    DRM: Beginning burn process.

    2:53:41 PM #6 Text 0 File Writer.cpp, Line 124
    Writer Memorex DVD+/-RW True8XI running

    2:53:41 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    2:53:41 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    2:53:41 PM #9 Text 0 File Burncd.cpp, Line 3173
    Turn on Disc-At-Once, using DVD media

    2:54:16 PM #10 Text 0 File DlgWaitCD.cpp, Line 247
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2232895 (496:11.70, 4361MB)

    2:54:16 PM #11 Text 0 File DlgWaitCD.cpp, Line 259
    Write in overburning mode: NO

    2:54:16 PM #12 Text 0 File DlgWaitCD.cpp, Line 2162
    Recorder: Memorex DVD+/-RW True8XI, Media type: DVD+R
    Disc Manufacturer ID: CMC MAG, Media Type ID: E01, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 3

    2:54:16 PM #13 Text 0 File DlgWaitCD.cpp, Line 420
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert empty disc to write to.
    (Medium in drive: unknown. Medium required by compilation: DVD+R/RW, DVD-R/RW.)

    2:54:16 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original disc pos #0 + 2232896 (2232896) = #2232896/496:11.71
    relocatable, disc pos for caching/writing not required/required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2232896 blocks [Memorex DVD+/-RW True8XI]
    --------------------------------------------------------------

    2:54:16 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 984
    Prepare recorder [Memorex DVD+/-RW True8XI] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4572971008, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    0 | lead-in | 0 | 0x00 | 0x41
    0 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    2232896 | lead-out | 1 | 0x00 | 0x41

    2:54:16 PM #16 Phase 24 File APIProgress.cpp, Line 273
    Caching of files started

    2:54:16 PM #17 Text 0 File Burncd.cpp, Line 4183
    Cache writing successful.

    2:54:16 PM #18 Phase 25 File APIProgress.cpp, Line 273
    Caching of files completed

    2:54:16 PM #19 Phase 36 File APIProgress.cpp, Line 273
    Burn process started at 8x (11,080 KB/s)

    2:54:16 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2344
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    2:54:16 PM #21 Text 0 File Cdrdrv.cpp, Line 8128
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 3 h
    Disc Manufacturer ID: CMC.MAG.
    Media type ID: E01
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 03 43 4D 43 20 4D - 41 47 00 45 30 31 00 38 ...CMC.MAG.E01.8
    23 54 37 10 02 38 6A 02 - 88 67 15 15 0B 0B 08 08 #T7..8j..g......
    01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

    2:54:16 PM #22 Text 0 File DVDPlusRW.cpp, Line 628
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    2:54:24 PM #23 SCSI -500 File Cdrdrv.cpp, Line 1442
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x015D0000
    Status: 0x02 (0x03, SCSI_ABORTED)
    HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
    TA-Status 0x00 (0x00, OK)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x26
    Sense Qual: 0x02
    CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
    0x00 0x00 0x00 0x00 0x26 0x02

    2:54:24 PM #24 CDR -500 File Writer.cpp, Line 304
    SCSI command aborted
    Memorex DVD+/-RW True8XI\H1 T0

    2:54:24 PM #25 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    2:54:24 PM #26 Text 0 File ThreadedTransfer.cpp, Line 223
    conversion idle, stopping reader

    2:54:28 PM #27 SCSI -1033 File Cdrdrv.cpp, Line 1188
    SCSI Exec, HA 1, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x01
    CDB Data: 0x35 0x02 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x04 0x01

    2:54:29 PM #28 SCSI -1033 File Cdrdrv.cpp, Line 1188
    SCSI Exec, HA 1, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x01
    CDB Data: 0x5B 0x01 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x04 0x01

    2:54:29 PM #29 Phase 127 File APIProgress.cpp, Line 273
    Generating DVD high compatibility borders

    2:54:29 PM #30 SCSI -1033 File Cdrdrv.cpp, Line 1188
    SCSI Exec, HA 1, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x01
    CDB Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x04 0x01

    2:54:30 PM #31 CDR -1033 File WriterStatus.cpp, Line 164
    Drive not ready
    Memorex DVD+/-RW True8XI\H1 T0

    2:54:30 PM #32 TRANSFER -24 File WriterStatus.cpp, Line 164
    Could not perform end of Disc-at-once

    2:54:30 PM #33 Phase 38 File APIProgress.cpp, Line 273
    Burn process failed at 8x (11,080 KB/s)

    2:54:30 PM #34 Text 0 File AudioCompilationImpl.cpp, Line 828
    DRM: DRM burn session terminated.

    2:54:30 PM #35 Text 0 File AudioCompilationImpl.cpp, Line 857
    DRM: Closing entire DRM handling. Bye.


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/17/2002 8:53:02 AM
    File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 10/28/2003 3:02:00 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  4. jiarby

    jiarby Member

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    I guess I'll start in on the DMA problem... I will install an 80-pin cable, & check the BIOS for DMA enabled. There is no option in Device Manager to toggle DMA/PIO.
     
  5. squizzle

    squizzle Active member

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    Yeah, I think the DMA might be your issue. If you are running XP, all you have to do usually is uninstall the burner, then reboot the computer and let Windows find it on its own.
     
  6. creaky

    creaky Moderator Staff Member

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    in addition to squizzle's reply -

    - try using better media

    - especially as you're burning at 8x. Try burning at a lower speed, but still get better media...'fraid you're using some of the worst there is..
     
  7. jiarby

    jiarby Member

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    Thanks everyone,

    After changing the IDE cable to an 80pin I still could not verify that the controller was using DMA rather than PIO! So I dug a little deeper and discovered that I had a Shuttle AN35 board with an nForce2 chipset from nVidia. DOH! The nForce2 IDE controller did not display the IDE channels in Device "Mangler" (not on tabs in Properties either). Ended up just dumping thenVidia driver & substituting a M$ one. That did it! DMA was verified & I finished the backup job that aborted.... All is well!!

    Thx,
    grb


    Oh yeah...one more thing....

    The c-Mag media was the disk that came bundled with the drive. Memorex Drive comes with Memorex media (of course). The successful burn was done on a Fuji at 2x instead of 8x (bought a 25-spindle). I've had this thing for 8 months now and am just now getting around to burning a DVD.

    Thx Again!
     
    Last edited: Apr 26, 2005
  8. creaky

    creaky Moderator Staff Member

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    nice one, and no more c-mag's, your films will love you for it :)
     
  9. a006dean

    a006dean Member

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    Jiarby indicated he used some driver change on AN35 shuttle board to get the CR-R working. JRB coould you elaborate on that? I have an AN35 and it won't burn a disk - seems like it just seeks and seeks and never goes anywhere.
     
  10. jiarby

    jiarby Member

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    hey dean...

    In the AN35 BIOS you can modify PIO/DMA settings. I just wanted to verify that I did not specified PIO ONLY in my BIOS (I had not).

    My fix ended up being deleting the nVidia driver for the IDE controller & using the default Windows (I am on XP Pro SP2) one. Once that happend then you can see the primary & secondary channels & set their modes. I don't think you should use the nVidia IDE driver. I also verified that I had the latest drive firmware, which I did already.

    I DID replace a standard 40pin IDE ribbon cable with a high density 80-pin one, which helps out the DMA. I don't know of you can get DMA throughput with the old style cable.

    I'll bet that nVidia driver is your problem too on the AN35

    In Device Manage it should look like this:

    [​IMG]
    [​IMG]

    UltraDMA IDE Cable looks like this:
    [​IMG]

    edited to correct spelling errors
     
    Last edited: May 4, 2005
  11. a006dean

    a006dean Member

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    Thanks for the response - I appreciate it. I too use the 80 cable. I actually found that the newest version of the Nvidia Unified Driver fixed the problem - thank goodness as I had given up using the CD burner on this box for over a year thinking the AN35 had failed.

    Thanks again.
     

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