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Burner Blues

Discussion in 'DVDR' started by nikki1971, Apr 28, 2005.

  1. nikki1971

    nikki1971 Member

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    I have a pacific digital external DVD writer 16x. When I first made backups of my DVD's I had little issues. Now I cannot burn anything. I continue to get burn failures. I have tried DVD decrypter and Nero to Burn with no luck. I contiue to get a full buffer and a coaster. Will someone advise? I also have checked to make sure that I have "DMA available".
     
  2. fasfrank

    fasfrank Active member

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    DMA is not an issue on your external burner although you should have it enabled for all devices on your IDE busses.

    Both Decrypter and Nero can report error messages. Nero can create a burn log. If you can post whatever error messages you are getting, that would help a bunch.
     
  3. nikki1971

    nikki1971 Member

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    Here is the log that it gave me when it failed at 89%. Thanks for any help you can give to me.




    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
    Nero Version: 6.6.0.12
    Internal Version: 6, 6, 0, 12c
    (Nero Express)
    Recorder: <TOSHIBA CD/DVDW SD-R5372>Version: TU53 - HA 2 TA 0 - 6.6.0.12
    Adapter driver: <> HA 2
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <SAMSUNG CDRW/DVD SN-324S>Version: U303 - HA 1 TA 0 - 6.6.0.12
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : TOSHIBA MK4026GAX atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : SAMSUNG CDRW/DVD SN-324S atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    SAMSUNG CDRW/DVD SN-324S D: CDRom0
    TOSHIBA CD/DVDW SD-R5372 E: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 511MB (523496kB)
    Free physical memory: 221MB (227040kB)
    Memory in use : 56 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    29.4.2005
    Burn DVD Image
    12:39:47 AM #1 Text 0 File Reader.cpp, Line 127
    Reader running

    12:39:47 AM #2 Text 0 File Writer.cpp, Line 122
    Writer TOSHIBA CD/DVDW SD-R5372 running

    12:39:47 AM #3 Text 0 File Burncd.cpp, Line 3153
    Turn on Disc-At-Once, using DVD media

    12:39:48 AM #4 Text 0 File DlgWaitCD.cpp, Line 260
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2202030 (489:20.30, 4300MB)

    12:39:48 AM #5 Text 0 File DlgWaitCD.cpp, Line 272
    Write in overburning mode: NO (enabled: CD)

    12:39:48 AM #6 Text 0 File DlgWaitCD.cpp, Line 2339
    Recorder: TOSHIBA CD/DVDW SD-R5372, Media type: DVD-R
    Disc Manufacturer: TYG02 -
    Disc Application Code: 64, Disc Physical Code: 193

    12:39:48 AM #7 Text 0 File DlgWaitCD.cpp, Line 438
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    12:39:48 AM #8 Text 0 File ThreadedTransferInterface.cpp, Line 830
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
    2 indices, index0 (150) not provided
    original disc pos #0 + 2202031 (2202031) = #2202031/489:20.31
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2202031 blocks [TOSHIBA CD/DVDW SD-R5372]
    --------------------------------------------------------------

    12:39:48 AM #9 Text 0 File ThreadedTransferInterface.cpp, Line 1043
    Prepare recorder [TOSHIBA CD/DVDW SD-R5372] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4509759488, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2202031 | lead-out | 1 | 0x41 | 0x00

    12:39:48 AM #10 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    12:39:48 AM #11 Text 0 File Burncd.cpp, Line 4037
    Cache writing successful.

    12:39:48 AM #12 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    12:39:48 AM #13 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 2x (2,770 KB/s)

    12:39:48 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 2609
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    12:39:48 AM #15 Text 0 File DVDR.cpp, Line 2258
    Recording mode: Sequential Recording Mode

    12:39:48 AM #16 Text 0 File Mmc.cpp, Line 21356
    Set BUFE: Buffer underrun protection -> ON

    12:39:48 AM #17 Text 0 File DVDR.cpp, Line 2412
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    12:39:48 AM #18 Text 0 File Cdrdrv.cpp, Line 8438
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 5
    Disc Size: 120 mm, Maximum Rate: 10.08 Mbps (2 h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 30000 h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    1:10:43 AM #19 SCSI -1135 File Cdrdrv.cpp, Line 1436
    SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x063D0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x1D 0x7C 0x40 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x0C 0x00

    1:10:43 AM #20 CDR -1135 File Writer.cpp, Line 311
    Write error

    1:10:43 AM #21 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    1:10:44 AM #22 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    1:10:44 AM #23 Text 0 File DVDR.cpp, Line 2649
    EndDAO: Last written address was 1932351

    1:10:44 AM #24 Phase 38 File dlgbrnst.cpp, Line 1832
    Burn process failed at 2x (2,770 KB/s)


    Existing drivers:
    File 'Drivers\CDRALW2K.SYS': Ver=7.1.0.188 , size=24832 bytes, created 11/10/2004 5:30:18 PM
    File 'Drivers\PXHELP20.SYS': Ver=2.03.18a, size=20576 bytes, created 3/12/2005 8:24:18 AM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 8/29/2002 1:27:50 AM (Adapter driver for src)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  4. fasfrank

    fasfrank Active member

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    You got this:

    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00

    Using these:

    Disc Manufacturer: TYG02 -

    It would not surprise me if these are some of those fake Taiyo Yudens
    Your error occurring at 89% is a typical bad media type error. Try some different discs. I use real Taiyo Yudens from http://www.mertiline.com or http://www.supermediastore.com

    Here is another thread you may be interested in reading:
    http://forums.afterdawn.com/thread_view.cfm/2/158854

    Also, try a Google search for "Disc Manufacturer: TYG02" and you will see what I'm referring to.
     
  5. nikki1971

    nikki1971 Member

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    I use Verbatim -R 8X
    I thought this was decent media?
     
  6. fasfrank

    fasfrank Active member

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    They usually are, this is also the mfg code for Taiyo Yuden discs. I would still try some different media. The reason I say this is because of the error codes generated by Nero indicate a write failure, and the fact that everything was normal up to 88% of the burn. Regardless of what the brand of media is and it's reputation (good or bad). These symptoms tell me that someting is wrong with media. Bear in mind that I can't get it right all the time but I have seen more than a few of these specific error codes and am pretty sure thats what the problem is. I would just ask you try something else and see if it gets better. About the only other thing you could do is check for a firmware update or replace your burner. I just doubt if that is the problem though. If a failure occurs just as the burn starts because of burner problems you get a different error code.
     
  7. nikki1971

    nikki1971 Member

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    I jsut bought some Taiyo Yuden 4x. Hopefully these will work. Do you think it has anything to do with the speed of my processor or memory. I have a Dell Latitude D600. It is a Pentium M 1.6G
     
  8. fasfrank

    fasfrank Active member

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    It probably is the media just because of that specific error message you got. The log shows 511Mb of RAm and that you are using 56%. those are good numbers. You CPU should not be a problem as far as completing burns is concerned.

    What kind of configuration do you have your drives set up as? Can you put an internal burner in? What I see from the log is that you have this installed in your computer:

    SAMSUNG CDRW/DVD SN-324S D: CDRom0

    And then your HDD:

    TOSHIBA MK4026GAX atapi Port 0 ID 0

    Your Pacific Digital is actually this:

    Recorder: TOSHIBA CD/DVDW SD-R5372

    I'm just wondering if it would be possible to install a different burner. Does your PC have empty drive bays?
     
  9. nikki1971

    nikki1971 Member

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    I have a laptop so I can't install another burner unless I buy it from Dell. I did try to burn a TV show to video and I had no problem. It was a lot smaller than the DVD back up file. Why does this media work for the TV show but not the movie?
     
  10. fasfrank

    fasfrank Active member

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    Bad media oftentimes works OK until you get out toward the edge. Also, all the blank discs may not be bad. Your TV show may have not taken the entire disc to burn or that particular disc was usable.
     
  11. nikki1971

    nikki1971 Member

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    Alright, I bought a new burner (Sony 16x) and I tried different media although my Taiyo Yudens have not arrived yet and still the same thing. I cannot burn this movie. It is called Raising Helen. I am on disc number 9. I did start having issues when my operating system was upgraded to Win XP. Do you think that could be an issue?
     
  12. nikki1971

    nikki1971 Member

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    Alright, I have noticed that the image burns well to my DVD RW's. But I can't continue to use those because they are so expensive. Why would it burn well with the RW's and now the -R's?
     
  13. fasfrank

    fasfrank Active member

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    Well if you are still trying to use the original -R media that gave you the problem originally then it just verifies that changing media is fixing the problem.....maybe.

    Can you post another burn log from your successful burn?

    Are you still trying to burn with the Verbatims? You said disc #9. Have you attempted other movies with this Verbatim media? Any success? If you can burn other movies with the Verbatim media then you could try this:



    Open the DVD-RW copy in Decrypter ISO Read Mode.

    Make a copy of the copy using the ISO Write mode to a DVD-R.


    Also it is a good idea to run this Nero Tool.

    It will remove conflicting drivers and also contains a registry checker.

    You can get it here:
    http://ww2.nero.com/us/Driver_Clean_Tool_and_RegistryChecker.html
     
    Last edited: May 1, 2005
  14. nikki1971

    nikki1971 Member

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    I will wait until my Taiyo Yuden's come in to try some more. However I was able to burn with this media before I changed my operating system. i will post a log for the next successful burn I have with the RW's. Thanks for all your help
     
  15. nikki1971

    nikki1971 Member

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    I did not see the option to save the log from the successful burn. Is there a way to find it after the burn is complete?
     
  16. nikki1971

    nikki1971 Member

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    Here is my log. I tired buring another movie which was successful on the RW. I tried burning it again on new Verbatim media and here is the error log for this.



    *

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 5:35:34 PM
    Nero version: 6.6.0.2 (Nero Express)
    Recorder: <SONY DVD RW DRU-720A> Version: JY02 - HA 2 TA 1 - 6.6.0.2
    Adapter driver: <> HA 2
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <SONY DVD RW DRU-720A >Version: JY02 - HA 2 TA 1 - 6.6.0.2
    Adapter driver: <> HA 2

    === Scsi-Device-Map ===
    DiskPeripheral : TOSHIBA MK4026GAX atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : SAMSUNG CDRW/DVD SN-324S atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    SAMSUNG CDRW/DVD SN-324S D: CDRom0
    TOSHIBA CD/DVDW SD-R5372 F: CDRom3
    SONY DVD RW DRU-720A E: CDRom2
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 511MB (523496kB)
    Free physical memory: 243MB (249208kB)
    Memory in use : 52 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    1.5.2005
    Burn DVD Image
    10:28:10 PM #1 Text 0 File Reader.cpp, Line 127
    Reader running

    10:28:10 PM #2 Text 0 File Writer.cpp, Line 122
    Writer SONY DVD RW DRU-720A running

    10:28:10 PM #3 Text 0 File Burncd.cpp, Line 3117
    Turn on Disc-at-once, using DVD media

    10:28:11 PM #4 Text 0 File DlgWaitCD.cpp, Line 256
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2202030 (489:20.30, 4300MB)

    10:28:11 PM #5 Text 0 File DlgWaitCD.cpp, Line 268
    Write in overburning mode: NO (enabled: CD)

    10:28:11 PM #6 Text 0 File DlgWaitCD.cpp, Line 2309
    Recorder: SONY DVD RW DRU-720A, Media type: DVD-R
    Disc Manufacturer: MCC 02 - RG20
    Disc Application Code: 64, Disc Physical Code: 193

    10:28:11 PM #7 Text 0 File DlgWaitCD.cpp, Line 430
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    10:28:11 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 844
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
    2 indices, index0 (150) not provided
    original disc pos #0 + 2202031 (2202031) = #2202031/489:20.31
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2202031 blocks [SONY DVD RW DRU-720A]
    --------------------------------------------------------------

    10:28:11 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 1047
    Prepare recorder [SONY DVD RW DRU-720A] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4509759488, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    0 | lead-in | 0 | 0x00 | 0x41
    0 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    2202031 | lead-out | 1 | 0x00 | 0x41

    10:28:11 PM #10 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    10:28:11 PM #11 Text 0 File Burncd.cpp, Line 4004
    Cache writing successful.

    10:28:11 PM #12 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    10:28:11 PM #13 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 4x (5,540 KB/s)

    10:28:11 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 2568
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    10:28:11 PM #15 Text 0 File DVDR.cpp, Line 2202
    Recording mode: Sequential Recording Mode

    10:28:11 PM #16 Text 0 File Mmc.cpp, Line 20869
    Set BUFE: Power-Burn -> ON , Adapt writespeed to disc : ON

    10:28:11 PM #17 Text 0 File DVDR.cpp, Line 2343
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    10:28:11 PM #18 Text 0 File Cdrdrv.cpp, Line 8310
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 5
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 0 h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    10:28:11 PM #19 Text 0 File DVDR.cpp, Line 5291
    Drive: SONY DVD RW DRU-720A
    Book Type request: DVD-ROM
    Changing the Book Type was finished successfully, return code 0

    10:28:42 PM #20 Text 0 File Cdrdrv.cpp, Line 1283
    22:28:42.115 - SONY DVD RW DRU-720A\H2 T1 : Queue again later

    10:32:26 PM #21 SCSI -1046 File Cdrdrv.cpp, Line 1431
    SCSI Exec, HA 2, TA 1, LUN 0, buffer 0x0A8E0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x2A 0x00 0x00 0x00 0x34 0x60 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x30 0x05

    10:32:26 PM #22 CDR -1046 File Writer.cpp, Line 311
    Illegal disc

    10:32:26 PM #23 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    10:32:26 PM #24 Text 0 File ThreadedTransfer.cpp, Line 223
    conversion idle, stopping reader

    10:32:26 PM #25 Text 0 File DVDR.cpp, Line 2586
    EndDAO: Last written address was 13407

    10:32:26 PM #26 Phase 38 File dlgbrnst.cpp, Line 1832
    Burn process failed at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.03.18a, size=20576 bytes, created 3/12/2005 8:24:18 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
    Last edited: May 1, 2005
  17. fasfrank

    fasfrank Active member

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    That shows a different media code so you must have used something different this time. Now you got an illegal disc error.

    You need to dump Nero, use the Nero Clean tool to remove it completly, re-boot and download the new version.

    Go here and read the directions,download and run the tool:
    http://nero.com/us/General_Clean_Tool.html

    Then go here and download Update-package 1 and package-2:
    http://nero.com/us/nero-up.php

    Did you switch -R media?
    How are you setting up this burn with Shrink? Do you have the "enable burning with Nero" box checked?

    One more thing, you need to edit your Nero S/N out of the last burn log. it is the 1a22.... number
     
    Last edited: May 1, 2005
  18. nikki1971

    nikki1971 Member

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    Dvd decrypter is not burning these either? I am using different media and a different burner. (returnable in 30 days of course)
     
  19. nikki1971

    nikki1971 Member

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    I do have the enable burning with Nero checked. I tried what you suggested and it worked. The buffer still appears 100% full but it burns the movie well.

    Thanks for all your help. And thanks for the headsup on the media website. They had a lot of great buys.
     
  20. fasfrank

    fasfrank Active member

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    Thats good news! I'm glad it is working for you!
     

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